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Donners Hotel

4.0 star property
Guests can relax with coffee or tea in the lobby while multilingual staff provide tour assistance to help them discover the surrounding area

Choose dates to view prices

Located in the heart of Innerstaden, Donners Hotel welcomes travelers with a self-serve breakfast and a pleasant terrace. The property offers WiFi throughout, and the helpful multilingual staff consistently impress visitors with their attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

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Iron/ironing board, free WiFi, bed sheets

Apartment

Highlights

Heating
Mini-fridge
LED TV
2 bedrooms
Portable fan
Private bathroom
Hair dryer
Cable channels
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

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32-inch LED TV with cable channels, TV

Apartment

Highlights

Heating
Mini-fridge
LED TV
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Twin Beds

Iron/ironing board, free WiFi, bed sheets

Apartment, 2 Twin Beds

Highlights

Heating
Mini-fridge
LED TV
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

Highlights

Heating
Mini-fridge
LED TV
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Double Room

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

Highlights

Heating
Mini-fridge
LED TV
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Iron/ironing board, free WiFi, bed sheets

Family Apartment

Highlights

Heating
Mini-fridge
LED TV
3 bedrooms
Portable fan
Private bathroom
Hair dryer
Cable channels
  • 3 bedrooms
  • Sleeps 8
  • 6 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Located in Innerstaden, a neighborhood in Visby, Donners Hotel is in a shopping district and near the beach. Saint Karins Ruins and Helge And Kyrka are local landmarks, and some of the area's activities can be experienced at Visby Ferry Terminal and Gotska Golfklubben. Botaniska Tradgarden and Kneippbyn Summerland Themepark are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Visby travel guide
Map
Donnersplats 6, Visby, 62157

What's nearby

  • Almedalen
    1 min walk - 0.2 km
  • Gotlands Art Museum
    1 min walk - 0.2 km
  • Gotland University
    3 min walk - 0.3 km
  • Visby Ringmur
    10 min walk - 0.9 km
  • Visby Ferry Terminal
    11 min walk - 1.0 km

Getting around

  • Visby (VBY)
    7 min drive

Restaurants

  • Supper
    1 min walk
  • Kränku Te & Kaffe
    2 min walk
  • Volare
    2 min walk
  • S:t Hans Café och Orangeri
    2 min walk
  • Maltfabriken
    3 min walk

About this property

Donners Hotel

Upscale hotel located in Innerstaden
Donners Hotel provides a terrace and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), laundry services, and luggage storage
  • Multilingual staff, a 24-hour front desk, and 1 meeting room
  • Tour/ticket assistance, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Donners Hotel offer amenities such as free WiFi.
More amenities include:
  • Heating and portable fans
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Mini fridges and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: SEK 175 for adults and SEK 100 for children
  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SEK 175 for adults and SEK 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 4 stars.

Property is also known as

Donners Hotell
Donners Hotell Hotel
Donners Hotell Hotel Visby
Donners Hotell Visby
Donners Hotell Visby, Sweden - Gotland
Donners Hotel Hotel
Donners Hotel Visby
Donners Hotel Hotel Visby
Donners Hotell Sure Hotel Collection by Best Western

Frequently asked questions

Is Donners Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Donners Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Donners Hotel?

Check-out is at 11:00 AM.

Where is Donners Hotel located?

Located in Innerstaden, this hotel is steps from Almedalen, Gotland Museum, and Gotland University. Gotlands Art Museum and Wisby Strand Congress and Event Center are also within 5 minutes.

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Reviews

Donners Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 443 out of 1000 reviews
Rating 8 - Good. 408 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff in a great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old quaint hotel. The staff were welcoming and very helpful and the rooms were clean, beds comfortable and a huge bathroom. Breakfast was excellent. This is not a chain hotel so accept that this hotel has character.
Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malin, the front desk attendant, was superb. She welcomed us, told us about the accommodations and services, recommended car rentals and restaurants. She made sure everything from the beginning to end of our stay was wonderful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, well-appointed, and quiet. Great location in Visby.
Stayed 3 nights in Jul 2023

10/10 Excellent

HONGEUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean bedding, kind employees. Great location. Near the sea and restaurants.
Stayed 2 nights in May 2024

8/10 Good

mare-anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to museums, restaurants and the wall. Nice quiet room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical breakfast experience in a medieval town

The breakfast buffet was extraordinary with the highest quality food.
Stayed 2 nights in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great staff.

The hotel was located in the middle of all the restaurants and activity. The desk staff was excellent and most helpful. The free breakfast was also great. Booked three rooms for my family and they all loved the stay at this facility. Highly recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
We walked to the hotel from the ferry port and it was quick and convenient. The lobby was open late for us to check in easily. We stayed in one of the apartments and the staff had it prepared for us with 4 beds. We were pleasantly surprised with a full kitchen and washer and dryer. The breakfast was simple, but good. The only negative was that the internet was not very good in our apartment. We had to go to the hotel lobby to get good wifi. Staying inside the city was an incredible experience. We loved the hotel and would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel is beautiful and convenient. We stayed in the 1-bed apartment for 4. It came with full size kitchen, huge bath, washer/dryer and a cute balcony. Friendly staff and yummy breakfast. The apartment is right next to a popular night club. We were there from Wed to Fri and they had events with loud music every night until 2am which could be a problem for someone who enjoy quiet night.
Stayed 1 night in Aug 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. The only issue we had was with the location of the rooms and the stairs. They put us in an annex behind the main hotel, which was not a problem, but we had to go up very steeps stairs and there was no elevator. If you have any mobility issues (my mother uses a cane and had to navigate the stairs), it could be an issue. We did not let them know ahead of time that we had accessibility needs as I assumed there would be an elevator. But the rest was great.
Stayed 2 nights in Jun 2024

6/10 Okay

Crystal

Liked: Property conditions & facilities
Property was alright but breakfast was a bit stingy compared to others
Stayed 2 nights in Jun 2025

8/10 Good

Janice

Liked: Staff & service, property conditions & facilities
All was very well
Stayed 2 nights in Jun 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful room in a great hotel. The breakfast was good, and above all, the staff was really kind and helpful.

10/10 Excellent

Anderas

Liked: Staff & service, property conditions & facilities
Bra
Stayed 3 nights in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, clean and well located.

Central Visby is noisy in the evening, so this hotel is of course affected, but the location is great for daytime. The staff are super friendly and helpful,and the whole place was spotlessly clean and in great condition, no signs of wear and tear. Comfortable beds, and although not a huge range for breakfast, the selection was fresh and tasty. Lovely decking area at the front, for breakfast, or a coffee in the afternoon, away from the crowds.
View from the front decking
Stayed 7 nights in Jul 2025

8/10 Good

Errol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Errol in Scandinavia

Good hotel in good location at entrance to old town. Staff were excellent.
Stayed 2 nights in Mar 2023

6/10 Okay

Ulrich

Liked: Cleanliness
Disliked: Staff & service
Breakfast could bei better. The Rest was okay and beautiful.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A solid Swedish hotel experience

Terrific old-school resort town hotel experience. Calm, collected staff, with a sense that an austere Swedish old order is somehow looking out for you. Solid furniture and great room temperature, despite the cold.
Stayed 1 night in Oct 2022

8/10 Good

Lukas

Liked: Staff & service
.
Stayed 3 nights in May 2025

6/10 Okay

Markus

Liked: Cleanliness, property conditions & facilities, room comfort

Noisy street

The apartments are nice but the big downside is the noisy street outside. More isolation is needed so people can sleep without hearing the music from nearby restaurants and clubs
Bedroom
Stayed 1 night in Aug 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the center of Visby. Staff was very nice and helpful. We stayed in the Economy Room and the only issue was the rooms were warm in August with no air conditioning. However, there were fans but would prefer air conditioned rooms which I will make sure to check for next time.
Stayed 2 nights in Jul 2022

10/10 Excellent

Tim Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Kurt

Liked: Property conditions & facilities
M
Stayed 1 night in Mar 2024

6/10 Okay

Bobbie Lee

Liked: Staff & service
Location great! Noisy room, stairs to room dangerous, narrow, steep. Room hot, no fan. Shower spray holder broken.
Stayed 3 nights in Jul 2022