Search Chalets in Volcan

"Wonderful hotel and restaurant."

"We enjoyed the clean common areas, coffee, water and friendly staff. The room was small but adequate. Bathroom was very small and clean"

"Construction noise, but they stopped working at 6pm so didn't affect us much as we stayed for 1 night "

"We did not go to the spa . However the property is surrounded by a river and a Forrest behind it. Slept with the doors open. The sound of the river was very soothing. "

"Very nice "

"Although the facilities are acceptable, my overall experience was mixed. While the rest of the staff was very nice, helpful, and accommodating, we had a major issue with one specific female staff member. Upon arrival, she was quite rude and flatly refused to answer basic questions about our reservation, stating that she would not assist us until 3:00 PM. When we returned at that time and expressed our frustration regarding her treatment to another staff member, she finally apologized; however, it left a very unpleasant feeling due to the noticeable difference in the way she treated tourists compared to national guests. It is disappointing to encounter that kind of attitude from one individual, as it overshadowed the positive service provided by the rest of the team.""

"Leí bien las especificaciones del no uso de zapatos dentro pero el piso realmente no estaba limpio tal cual sino muy arenoso como polvo. Lo demas bien."

"Great staff..comfortable rooms..great food"

"The hotel was beautiful, quiet and had amazing views"