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"Had a problem with a noisy family in floor above us , supervisor sorted it out immediately, even gave us an upgrade for our having been disturbed. "

"Second stay here where the staff are very friendly and helpful, the breakfast (additional charge) is filling and one can get beer (limited choice). It's well placed and easy to find. We will be staying again."

"Well located a short cab ride from the train station. Friendly modern hotel."

"A special treat to stay in a chateau, so a bonus to also be able to have dinner there too. We stayed in the chateau itself rather than the renovated outbuildings, which was fun. Lovely buffet breakfast too. Very reasonable too, IMHO."

"Lovely place to stay. Only stopped for 1 night, but will stay longer next time to also use the spa facilities "

"The room had absolutely no heating. The temperature was -1c. It would be impossible to sleep in a room at this temperature. We were offered another room. This also had no heating. Eventually reception averred us a portable room heater. Also, we plugged our car in to the electric charger at 11pm for an overnight charge. We were charged 130 euros - the most expensive charge we have ever had. they charge for time (not electricity). Are you expected to get up in the middle of the night to unplug your car? Also, there was no indication of the cost or conditions at the charger. It was only when the cost came through on our credit card. The hotel is rated as 3 star. I do not think it deserves 1 star. Avoid this hotel if at all possible."

"The hotel is right beside the A20 motorway so is great for an overnighter, but is in the middle of a retail/industrial area with very few facilities and a slightly edgy feel. The staff were great and the food in the restaurant was fine but the choice was basic and limited."

"Did not appreciate until arriving at the property that we were staying in one hotel and sleeping in another. Admittedly same compsny and only 150yds along the village main street."

"Hotel is kind of old stuff is friendly there is nothing to do around the hotel, except amusement park"