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"Amazing hotel seems more like a 5-star. "

"This is the most beautiful old hotel right in the old city. I had a little trouble finding it as you have to pass through the barriers to get access to the old city. Looking at Google maps, I mistakenly thought access was on the main road. Hristo, the owner, had registered my car details so I was waved through the barrier with no problem. I arrived 15 minutes after the receptionist was supposed to leave but she waited for me. They've gone to a lot of effort to reflect the character of the old city. I was only there one night but will make sure I return as it was beautiful. Don't expect an elevator as it's an old building. "

"All the staff were friendly and helpful. The hotel's owner, Konstantin Kostov, was particularly impressive. Always there, it seemed, and he also gave an excellent talk about the Roman baths underneath the hotel. Whatever I asked of him, he always went the extra yard. Any criticism? I had to work hard to come up with one: the fridge in my room was not cold enough!"

"Helpful staff; very modern and clean; great location"

"100%+ Recommend & Would Return! The staff was beyond exceptional; they went above and beyond to ensure we were comfortable & happy! They were flexible with our check-in/out time based on our schedules. They contacted transportation on our behalf and were clear with all communication. Breakfast is an optional charge, and we took advantage for one of our mornings. They had 3 meal options, so we selected 2. It was delicious with large portions and came with juice, water, and coffee options. Moreover, the hotel and rooms were clean, well-maintained, and artful! The rooms were spacious, well decorated, comfortable, clean! The bed was lovely and allowed me to sleep directly through the entire night. All the windows had flowerbeds and blackout curtains! The restroom was clean and had all the little niceties (shampoo, soap, dental kits, etc…), an abundance of towels, and a walk-in spacious shower! Lastly the rooms were modern with touch screen music, temp control, and clean/do-not-disturb indicators. Even the contactless electronic keycards were wooden, which just added to the unique & artful atmosphere. Lastly the internet was reliable & fast and allowed me to connect remotely for work. All in all, was exceedingly impressed and happy with Gallery 37! Do not hesitate to book! "

"Cozy, beautiful B&B in old town. Very convenient for sightseeing. Large and comfortable rooms.,Staff is friendly and accommodated our requests. "

"Отель 4* , не в центре, расстояние до старого города примерно километр. Отличная большая комната, отличный завтрак. В отеле есть приятное кафе, хороший выбор пирожных. Очень приятный персонал. Бесплатная подземная стоянка. Рекомендую."

"A real gem. Staff extremely friendly. The design of the hotel is beautiful, the design of the rooms is spectacular. "

"Excellent breakfast. Gluten free and dairy free products available at breakfast. Large room with a large bathroom. Food at restaurant is clearly labelled with allergens. We ate atthe restaurant three times. Food was always good and well presented using fine ingredients. The whisky room ambiance was very cosy with a large wood fireplace heating the room. "