Vyaz'Evskaya Vacations from AED832

We thought that the property was very well maintained. We liked the pools a lot, although we wish there has been more info on the Beach Club, over 21, pool. I was a bit confused by the protocol and consequently did not get the chance to use it. Otherwise, we had a wonderful time at your property and will come back. Also, while we were waiting to for a member of our group to check out, we were approached by one of your team and offered a ride to the airport. Now, he never SAID this was complimentary, but it was absolutely the implication as he talked about having to pay Uber. Once we got to the airport he said that we could not use a credit card, which we found strange, and we could give him “whatever”. However when I told my daughter to give him 20 dollars, he said that it had to be 30. I also realize 30 is well within the bounds of what Uber would have cost, it’s just the way it was done that we didn’t appreciate! It was the only little issue, really not, because you go on vacation, you pay for stuff. There were five of us and all agreed there was something underhanded about that situation. All he had to say is that, we have transportation owned by the hotel, and will take you to the airport for 30 dollars - we would have agreed - . No one likes to feel “fooled” even a little. We absolutely however, are looking forward to another stay at Virgin Hotel Las Vegas.

The bed was very comfortable. The staff were friendly and fast at check in and check out. Enjoyed my stay here!

Good property. Hated the smoking inside the casino.

Frustrating to have water leak and ruin my baggage’s and new shoes and be moved twice in middle of night and then to have room service confuse us since we Deaf made us think breakfast was free to say sorry for inconvenience of the water leak but it was not so embarrassing having to keep contacting manager to complain. That not how we wanted people to view us while we wanted to enjoy a very special anniversary plus enjoy largest Deaf event in USA. We thankful for managers trying to resolve but we still not seen the credit bill so we hope it was credited with due respect of all our frustrations but we did tip all your services well and they were so polite and helpful. Thank you for a wonderful week. I hope to return again for they was so much we never even got to see it all. Beautiful city. Beautiful hotel. Sandra W.