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"Great stay"

"Everything from the room to Breakfast "

"I glad even breakfast issues have been rectified so quickly by the management team of the hotel as yesterday it morning the service was poor. Today what a great turnaround by changing staff service was outstanding. All staff was amazing helpful polite topping of items were excellent. All the staff was working very hardworking, even receptionist was helping out in dining area . Veronica one Eastern European lady did not stop through out her shift unlike yesterday staff who was not interested in their work not bothered in any kind of customer service. This morning was totally opposite to yesterday morning. We were all very impressed with all the staff . Even manager was looking after everything in front & dining area she was very good always smiling friendly with all customers. We like to says to alll the management and staff a very good thank you for excellent customer service. Well done. I rate today experience as 5 stars . No improvement is needed now . Well done everyone 👍"

"n.a"

"Everything was great but I was charged twice for my rooms. I am waiting to hear back for a correction."

"Great stay"

"Decent leisure facilities"

"Check in was a pleasant experience and when I asked if we could have a quiet room we were upgraded to an executive room with fridge. The bed and pillows were very comfortable. We’ve stayed here on numerous occasions over the years and I’d say the breakfast wasn’t as good as usual. The dining room is getting shabby and stains on chairs off putting. To be fair a lot of guests were down for breakfast and it wasn’t so easy to choose what you wanted to eat. the food wasn’t being replenished quickly to meet demand, eg I was looking forward to fried eggs but I couldn’t wait as I’d already plated the mushrooms and bacon. I liked the gluten free cornflakes. They’re portion wrapped to fresh. Good choice of breads. We didn’t get croissants as none left at 8.00am. They might have been replenished later. Good choice of items and there are healthy options too. As usual the waiting staff are busy. They have activities to do on their phones and need to discuss with colleagues but they are always friendly when approached. I’d say breakfast is okay overall. The hotel isn’t perfect but there’s nothing that I’d want to complain about and happy to stay again. "

"Nice hotel Spacious rooms Plenty of parking spaces "