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"I work in the hospitality industry as well and I know its difficulties. The room was clean but could use some upkeep. Its time for a new pull out couch and mattresses. The pools were pretty nice but the putt putt needs to be redone or removed... its a bit embarrassing. Thank you for an awesome stay. My family made some memories and you helped with that! "

"Hotel room was very clean and we just loved the balcony. The balcony was right at the river and we loved listing to all all the frogs, beaver, geese, and ducks. "

"It was a perfect place to stay for a family. And completely remarkable for pigeon Forge I would recommend it to anyone who is very clean and civilized."

"Trolley services. Close to downtown, rooms nice very clean. Great pool and hot tub. Dining options. Would stay again. "

"Property had been updated. Probably should be more options for charging phones, iPads, etc."

"We really enjoyed our stay. The breakfast was definitely delicious and there was a good variety of food. The hot tub was a great. I will stay there again. "

"We had a great time, with plenty to do! We stayed at the Stone Hill Lodge. It’s on the hill above the Wilderness and across from Soaky Mountain. Shuttles ran frequently so we were able to go to main water dome and also go to Soaky Mountain. May not be convenient for smaller children; but I have teenagers and they didn’t mind the traveling. Everything is expensive, but it’s to be expected at a resort. Staff were accommodating, very friendly, and helpful. The kids want to go back on Spring Break. "

"It was a great place clean bed and overall great experience "

"It was very pretty in the lobby, hot tub. But pool could have been warmer,better steps in deep pool and pumps turned on in the outside pool with a little heat in water it was freezingcold oit there....but the pavilion was gorgeous and I LOVED SEEING THE BEARS THERE! The staff was awesome!!!! The unique pool area was cute, amd outside deck on pool was very nice just to cold of water n pumps weren't on to circulate the bees lol.."