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"Didn’t like the check-in process with no staff and available and having to use WhatsApp to communicate. Upon check-in our air conditioning unit was not working during a heat wave. We were told to wait it out. We waited eight hours and it never kicked in. We were offered another room, but it would only be available for a portion of our stay. After several hours we decided to call Expedia to book another hotel. Expedia called the owner of Toploft. The room he previously offered was now available for the duration of our entire trip plus it had functioning AC. At 11 PM we had to pack up our belongings and move across the street to another unit. Extremely inconvenient. If you’re a tourist, this isn’t the property for you because the area is a far distance from main tourist locations. "

"Rooms were quiet and private, walkable to restaurants and stores in the area. Was a good find for a emergency stay while visiting family."