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"Excellent"

"We had a great stay at your property. We were there for our 35th wedding anniversary. There were chocolates and Prosecco in the refrigerator when we arrived. The staff was great very friendly and that began with Brian. Who is he valet manager. He was very personable and gave us many suggestions on what to do during our stay. It’s a beautiful property. I recommend it highly."

"I was greeted warmly when checking in, I had a comfortable bed, hot water. I didn't use the microwave or fridge. The breakfast was great. Scrambled eggs, sausage and potatoes in the buffets. A pancake maker. And the other items you'd expect from a continental breakfast. The only bad mark has nothing to do with the hotel. I was at the end closest to Post Rd. Friday night had a lot of cars flooring their load engines, I assume making the on ramp. Had to turn on the fan to partially mask the noise."

"Room wasn’t all that clean, carpets were stained. Ceiling above downstairs bar started leaking because someone showering above."

"This was our 2nd time staying at the Omni in Providence, RI. Highly recommended! Staff is great and very accommodating! We’ll be back next year"

"Best staff ever"

"Staff were friendly "

"The hotel needs some updates. I was woke in the middle of the night with a loud noise from the bathroom. Ceiling started coming down with a leak. There was not hot water in the bathroom sink and the bathtub floor was broken, covered with a plastic cover. Very unstable. I was moved into another room, but I was by myself, no help from staff, no carts to move luggage. My children sleeping, and it was 1:00 am !!! My daughter had class in the morning. It was a nightmare"

"Automatic front doors were broken during my stay in the winter. Very cold in lobby & dining area"