"First of all, I have stayed in the Hampton Inn before and really liked it.
When I first arrived, I thought the hotel was closed because the entrance was blocked off and it looled abandoned. I drove a little further and found another entrance. As before, the staff was wonderful and the room was clean and comfortable. The bed, however, was not - it was not firm or supportive. The minute I sat on the bed, I could feel the "guts" of it and it felt like hard coils or wires.
On Day 2, the elevator was broken with no sign posted. I walked, with my four year old granddaughter and our laundry, all the way from room 328 to the elevators, only to realize it was never coming. We walked all the way back towards our room and down 3 flights of stairs - and the same thing happened again this morning only THIS TIME we were checking out, so I had two pieces of luggage and four bags and my granddaughter - back down three flights of stairs to the lobby.
As a side note, in a hotel definitely not jam-packed with people, someone put a family of loud-mouths next door to us. Through the connecting door I could hear banging until 10 at night and yelling (not talking) to each other about all kinds of nonsense. They woke us up at 7 am when I thought we might get to sleep until at least 8. I don't understand why people had to be placed on top of us when the entire bui"