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Crowne Plaza Old Town Alexandria

3.0 star property
Hotel in Alexandria with airport shuttle service and area shuttle service

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At Crowne Plaza Old Town Alexandria, you can look forward to a free roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. The on-site British cuisine restaurant, Chequers, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Free airport shuttle
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

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About the neighborhood

Map
901 N Fairfax St, Alexandria, VA, 22314

What's nearby

  • Torpedo Factory Art Center - 14 min walk - 1.2 km
  • Alexandria City Hall - 15 min walk - 1.3 km
  • Market Square - 15 min walk - 1.3 km
  • Potomac River Waterfront Park - 8 min drive - 4.2 km
  • MGM National Harbor Casino - 8 min drive - 5.2 km

Getting around

  • Alexandria Station - 12 min drive
  • Braddock Rd Station - 16 min walk
  • Washington Dulles Intl. Airport (IAD) - 40 min drive

Restaurants

  • ‪Lost Dog Cafe - ‬11 min walk
  • ‪Jula’s - ‬4 min walk
  • ‪Mason Social - ‬11 min walk
  • ‪St. Elmo’s Coffee Pub - ‬3 min walk
  • ‪Royal Restaurant - ‬6 min walk

About this property

Crowne Plaza Old Town Alexandria

Hotel near Washington Monument
A free roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Crowne Plaza Old Town Alexandria. The on-site British cuisine restaurant, Chequers, serves breakfast. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Outdoor pool access nearby
  • Full breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • An outdoor tennis court, valet parking (surcharge), and express check-out
  • An elevator, a ballroom, and meeting rooms
Room features
All 254 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 10:30 PM at scheduled times
  • Free area shuttle up to 2 mi
  • Self parking on site (USD 24 per day; includes in/out privileges)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chequers
  • Railstop Gastropub

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Outdoor tennis court

Family friendly

  • Access to nearby outdoor pool
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 9,881 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16 per person
  • Self parking fee: USD 24 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Old
Crowne Plaza Old Hotel
Crowne Plaza Old Hotel Alexandria Town
Crowne Plaza Old Town Alexandria
Alexandria Crowne Plaza
Crowne Plaza Alexandria
Crowne Plaza Old Town Alexandria Hotel
Crowne Plaza Old Town Alexandria Hotel
Crowne Plaza Old Town Alexandria Alexandria
Crowne Plaza Old Town Alexandria Hotel Alexandria

Frequently asked questions

Does Crowne Plaza Old Town Alexandria have a pool?

Yes, this property has outdoor pool access.

Is Crowne Plaza Old Town Alexandria pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Old Town Alexandria?

Self parking is available for USD 24 per day. Valet parking is available for USD 25 per day.

What time is check-in at Crowne Plaza Old Town Alexandria?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Old Town Alexandria?

Check-out is at noon.

Does Crowne Plaza Old Town Alexandria provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5:30 AM–10:30 PM at scheduled times.

Where is Crowne Plaza Old Town Alexandria located?

Located in Old Town North, this hotel is within a 15-minute walk of Market Square and Torpedo Factory Art Center. Potomac River and George Washington Masonic National Memorial are also within 2 mi (3 km). Braddock Rd Station is 16 minutes by foot and King Street Station is 29 minutes.

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Reviews

Crowne Plaza Old Town Alexandria Reviews

8.2

Very Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 385 out of 1000 reviews
Rating 8 - Good. 400 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is smelling really bad we change the room because you can’t sleep with that smell 😒😒
Stayed 1 night in Apr 2019

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All things must pass

The hotel staff announced that they were CLOSING in 3 days!!!! Still provided good experience and top notch service. However, the airport shuttle ( which was a principle reason for our stay) had been discontinued. No one had notified us in advance! Paid $60. plus for UBER instead. Ouch.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
This property advertised that there was a restaurant on the 2nd floor open for breakfast lunch and dinner. The restaurant was only available for breakfast. It took over 30 minutes to reach the front desk for room service. Overall poor stay with poor service.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Dirty
Stayed 3 nights in May 2019

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and fast airport transfer. Didn't have safes but had safety deposit boxes at the main desk. Probably not good if you have a laptop or something. Rooms were good and spacious.
Stayed 14 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I like to location. My last night i heard the property is closing in just a few days and that was why the restaurant and bar menu had been scaled way back.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room, the parking, the bed, the area, the TV channels.
Stayed 1 night in May 2019

4/10 Poor

Zhaoyang

Disliked: Staff & service, room comfort

Not up to expectations.

Room was not ready at the advertised check-in time --- we had to wait more than an hour in the lobby. The first day, in-room coffee & toiletries were not replenished. On subsequent days, the coffee was renewed, but toiletries never were. Used glasses and coffee cups were not replaced --- they were left as they were for all three days. But ... the room was spacious, the beds were comfortable, and the river view was very nice.
Stayed 3 nights in May 2019

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Good enough, not much in the neighborhood, property getting a little tired. Staff was friendly and effective, but property seemed understaffed. More appropriate for a business trip.
Stayed 3 nights in May 2019

8/10 Good

k, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
standard hotel. Decent value, reasonable all around.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The landscaping around this property is not maintained at all. There is grass that is over 2 feet tall all around this property and does not look maintained compared to its neighbors. Inside the property the hotel was well-maintained.
Stayed 3 nights in May 2019

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grey stay will be back!

Great comfort in bed and shower, also great breakfast!
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Amenities
No where did it say that this property wold not give points for the stay. I did not receive anything for staying here.
Stayed 2 nights in May 2019

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very hard. The shower head was not very good. The cost to park on top of the hotel cost was far too much
Stayed 1 night in May 2019

8/10 Good

Emmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duy at the front desk was excellent and juggled the guests with grace and aplomb. Good stay. ;)
Stayed 2 nights in May 2019

8/10 Good

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 things concerned me: I paid for valet parking but after returning to the hotel from dinner, the valet had gone home so I parked the car myself? 9:30pm? Also at 8am in the morning the clean in ng lady was knocking on the door to clean the room? Otherwise everything else was very good.
Stayed 1 night in May 2019

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort

Good location at a good price

I'm an avid runner, so I picked the location to put me next to the Potomac River Trail as well as an easy walk over to the Braddock Metro stop. Neighborhood isn't gentrified like the King St area, but it's 1/2 the cost. Also, there's a park and public tennis courts across the street, and the hotel has an okay restaurant.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in walking distance to Kings at, Old Alexandria. The shuttle service to Ronald Reagan airport is use and runs regularly for easy access to the metro.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Family trip

Was kinda ok will be nice if the deal includes the breakfast
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great location and the beds were very comfortable.
Stayed 3 nights in May 2019

8/10 Good

Mildred

Liked: Staff & service, property conditions & facilities, room comfort
staff was Very Accomadating and relaxing
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
It was clean. Air Conditioner was very loud and hard to control to make the temperature comfortable. It felt very cold when it was blowing. No microwave in the room. This was a huge inconvenience for me, because I need it to make my breakfast.
Stayed 2 nights in May 2019

8/10 Good

Sarah

Liked: Staff & service
Elevator rugs run down and dirty. Some staff in bar in late evening not welcoming or customer service oriented.
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Two words: bed bugs. I became covered in bed bug bites and had a severe reaction. Alerted management who didn’t even offer to comp the room. Beware.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In room 1203, the bathroom sink faucet did not work well. I wanted warm water. It seemed that when I turned on the cold water, it turned off the hot. So I had either very hot or cold water. Otherwise our stay was just fine.
Stayed 3 nights in May 2019