"We stayed at this hotel for two nights on a family trip to New York City, overall we had a good family experience. The breakfast was amazing, with lots of options available, including both warm and cold beverages. Everything was very family-friendly and well organized.
The staff were friendly, polite, and helpful throughout our stay, which we really appreciated.
The hotel itself was clean, and we really liked the room overall. The sheets, blankets, and pillows were all very comfortable and in great condition. Parking was also convenient, although a bit pricey for this type of hotel. Unfortunately, there was no EV charger available, which was disappointing.
The main downside was that several areas of the hotel felt outdated and in need of renovation. The bathroom especially looked old, and the hot tub was obviously worn. The inside of the elevator also showed a lot of wear, and the bed frame/headboard could definitely be renewed as well.
Overall, we had a pleasant stay, but whether we return again will depend on future renovations. Without updates to these older areas, we probably would not choose to stay there again."