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"That was great "

"Staff were very friendly and kept the hotel clean. "

"Have stayed here many times, every visit is a complete joy. Staff are wonderful, service is excellent, food is superb, facilities (especially the pools) are 11 our of 10 ! Gardens are wonderful and there are beautiful walks around. Will keep returning."

"Very friendly staff and convenient to shops"

"The cost was just within my budget. Very basic & affordable. As a solo traveller, I felt safe and secure. You get what you pay for. I didn’t need to use the shared spaces. Would return 😊"

"On arrival staff were very welcoming, I think the payment of £10 for parking overnight for guests is outrageous. I have been staying at this hotel on and off since 1992 and have never paid for parking before, this should be free for guest staying overnight and others not staying should pay. This will certainly effect my decision to use the hotel again, the mattress was very soft and not good for anyone's back. The breakfast was good. "

"Quality "

"Great hotel, friendly staff nice and comfy and really convenient. Easy transport into central London."

"The property was not properly cleaned and there was heavy smell of sigaret throughout our whole stay. We bought candles to try and minimize the smell. Even after asking several times for the wifi credentials, we never got it. Half way through the heat did not work. The manager however, sent someone right away to fix it. On our last night, 2 men came knocking on the door telling us that we need to check out because they were suppose to check in. We called the manager and he handled it well, so we could finish our stay. The manager was suppose to come by when we told him that the property was not clean, but we never saw him."