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"Good service and experience"

"The property was nice however the rooms were not as nice as the pictures portrayed. The tv didn’t work correctly at first you hav to put in work just to want"

"We noticed a lot of nice improvements since the last time we stayed there."

"This used to be a somewhat decent place before. They’ve changed ownership and it’s even worse. Completely no breakfast at all not even coffee or tea. Typical Indian people. Now, I’m not saying they’re not nice but they just don’t have customer service tendencies, culture or American standards in the sense of hospitality. My bed was literally on the floor no frame at all was so uncomfortable and hard to sleep on! Tiny 27 inch tv No Vending machine, don’t answer phone at front desk. No amenities. This is a huge profit for these people on the weekends when they can charge 200-300 in this area it’s ridiculous. For not even updated the linen since they bought the place! Same sheets as the old owner! Dingy old musty. They have an opportunity to do great things in this area and they choose to do bare minimum. Typical Indian family living in the side of the hotel."

"One of the best new hotel in Santa Cruz. Beautiful and clean with amazing view and complimentary amenities."

"Nice clean room"

"The staff was helpful and attentive. The room was clean and just what we needed."

"Room smelled bag shower was dirty and our room had roaches "

"I got the double rooms for one night and it was very spacious and clean. Honestly Surprised that it was so clean and nice. Would definitely recommend "