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"Excellent staff, breakfast was ok. Cleanliness could’ve been better. "

"Good for a weekend getaway "

"Room clean staff good"

"Didnt have a pool or gym"

"Everything was great "

"We originally checked into a room with a slight sewage smell and water all over the bathroom floor. We were quickly and easily moved to another room down the hall. Unfortunately the room was across from about 6 garbage bins. The bins were emptied at 4 am and took approximately half an hour. It was so noise it woke our party of 4 up for the day. There was no working fan in the bathroom, so when after 4 had showers the room was hot and insanely humid - ceiling was dripping. Breakfast buffet was empty with limited options available when we went down at 9 am. Significant smoke and marijuana throughout the hallways of the 2nd floor, and men arguing in the halls at 10pm shouting curse words which isn’t ideal when travelling with young children. Disappointing experience overall. When we let the front desk know about the issues (in a respectful way), we were only offered water bottles. We won’t be back and unfortunately cannot recommend this hotel. It falls below what we’d expect of a Best Western Plus. "

"Everything was nice. Staff was friendly."

"Although the photo of the breakfast looks nice. When we arrived for our breakfast, it was lacking attention to cleanup of the counter place where the waffles are cooked. syrup and trash on the counter and no plates visible. However, they were supplied when finding staff."

"I enjoyed my stay at the Best Western Plus in Wilkes Barre. The room was just what I needed."