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"Great location and beautifully maintained. "

"Everything was wonderful. Customer was excellent. Clean and friendly environment."

"I was charged a smoking fee and it was removed. Hear me out now, this experience was Unacceptable, wrong, and unprofessional. considering I DID NOT SMOKE IN THE ROOM, I WENT OUTSIDE IN THE PARKING LOT. The failure to inform me of the $400 attempted fee for something I did NOT do (even though it was removed) is disrespectful. A simple phone call and apology would have been the least you could do instead of not communicating with me at all. "

"The staff at the Royal Sonesta was very friendly and helpful. Everything was clean and the decor was so fun. We had dinner at the hotel restaurant and really enjoyed the food and the cocktails. Parking was a breeze. The location was great....within walking distance to the Orpheum and many great restaurants and fun places to grab a drink. I'll definitely stay here again. "

"Great stay overall! The hotel was clean, comfortable, and in a convenient location. The staff was friendly and helpful, making the experience even better. I would definitely stay here again."

"Pool was closed after booking so was disappointing. However they paid for our parking to offer some compensation and staff were very friendly. Room was clean and spacious and like a suite. Breakfast was excellent with lots of variety. The lobby bar could have been open a little later for when we returned from baseball game but we ordered food to room. Warning : parking under ground is very very tight and was difficult with a normal size truck. No extended box or wide. We would stay here again."

"Good customer service"

"This is the second time staying there and I’ll be back when I’m in the area again. It’s the best hotel in the northeast Mpls area. "

"Always clean and the staff is always helpful. One of our go to places to stay for events in beautiful downtown Minneapolis."