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"Don’t be put off with the outside of the hotel it’s a bit shabby and need some TLC however inside was lovely staff where lovely too. The parking was a bit expensive £44 for 48hrs I do think should be free or reduced rate for people using the hotel! Other than that we enjoyed our stay and would definitely recommend the hotel ."

"Ideally located and quite new, the only small thing was the uncovered but thankfully not too long walkways to/from the multi-storey and the Airport Terminal which exposes travellers to the British Weather a little more that we'd like. Hotel and rooms were very nice, and convenient, Staff were awesome, we will stay here again soon. "

"Close to the life in Bristol "

"Good stay!"

"Breakfast was fresh, staff were lovely and we enjoyed the pool."

"I’ve stayed here a couple of times as location is super convenient next to train station and price is good but it’s really tired and rooms nearly always have issues. This time the curtain rail came off as I tried to draw the curtain. There was obviously a laundry room close by as all I could hear was the washing machine spinning all night and the bedding is really not very comfortable. I will stay again but it’s really nothing special. "

"Centrally located so close to all the action."

"Excellent staff - very friendly and helpful. "

"To start with, the staff were absolutely lovely. In particular the receptionist (I think her name was Ellie) was so so welcoming, friendly and helpful! The hotel was clean, facilities were great. The room its self was very large and spacious with loads of natural light. Plug sockets, a fridge, safe, iron with board and some really nice quality products in the bathroom for you to use. I can’t fault anything besides the bed itself. I honestly had a really poor nights sleep due to how firm and uncomfortable the bed was to the point I woke up early and debated leaving sooner. I ended up folding the duvet in half and trying to go back to sleep on top of this to add more cushioning underneath. I would stay again but would maybe book a different kind of room to see if this was the same issue throughout. Overall the hotel and staff were fantastic but the bed was not suitable at all and very uncomfortable. I would recommend the children’s play area and games corner me moved somehow as it looks a little crowded when arriving "