"First impressions were scruffy and untidy. There were a lot of cobwebs and dust. We had to wash the dishes before we could use them. The stove looked like it had had a fire. The oven was filthy. The fridge was filthy. The cupboards in the bathroom and kitchen were musty smelling and mouldy. There we a lot of weeds around the door way to the unit. The TV was not tuned properly. There was no wifi. The sheets were clean and the towels were clean. "

"No handy bedside light on one side of bed. Furniture is terribly outdated. Rusty heater on wall. Rusty bedside light. Broken kitchen cupboards. Broken floor skirting board. Only two drinking mugs, both stained. grubby tea-towel. Overall condition of unit very poor and depressing."