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"Staff was great will definitely stay there again "

"So when I checked in I was made aware that there was no heat in the building due to an explosion in a power plant but was told there is hot water from a temporary water heater, next morning no hot water for showers very disappointed i wasn’t made aware of the issue before hand so I could have found an alternative hotel."

"To start, this trip was so my daughter and I could visit the college she will be attending in the fall after driving 11 hours. I arrive to a parking lot that has more empty spaces then full, the check in process was smooth the staff were fine. I get checked in and wait for what may be the longest elevator ever and as you’re waiting it makes the most god awe full sound. I finally get to my room only to find out I have one bed now I go back down stairs and will I’m waiting I hear some of the staff talk about a flooding now I get to the counter and explain the problem I then get told they have no double bed rooms because they were double booked. I then get told they can give me a cot, I explain that’s fine however I’m not paying the full price this is not what was agreed upon. The person at the counter was helpful and I explained that this is problem for the manager to solve. I was told she was on the phone and I patiently waited when Mary the worst manager that has no business being one. Comes out and I explain the situation to her response theirs nothing we can do, we don’t give discounts. I was told to pretty much deal with or get my money back and go find another hotel and when I asked for a corporate number I was told to google it. Don’t recommend the comfort inn at auburn Massachusetts "

"Helpful staff"

"Love this place! Always fresh and clean. Staff always is so accommodating and pleasant. "

"Fantastic front desk/ concierge. Perfect location, very clean large rooms. "

"Good place "

"Fitness center does not have a treadmill. But everything else was good. "

"Clean room, plenty of pillows. Jus outdated decor but that’s not a big deal "