Find Hotels with a Pool in West Chester, PA

"Everyone, from the front desk, to the valets to the bar staff were fantastic. "

"The bathroom in my room wasn't to clean hair in the shower the towels and rugs weren't to clean hair inside the towels "

"All good with our stay. Only issue was we had to make two separate bookings, one through stay-park-fly and another for one night without a vehicle to park. "

"Best stay ever. Employees are friendly and helpful. The hotel is in walking distance to historical places. "

"Clean room, fun bar"

"Clean room. Great front desk staff Fun area location "

"The location couldn’t be better for getting around central city. The staff was friendly and the room was clean. "

"I was able to check in early. The first room I was assigned was filthy and run down. Dust everywhere, excrement stains all over the side and back of toilet, rust and mildew in the tub, paint falling off the ceiling, stains on the sheets and walls, and hair everywhere. I went downstairs and noted the issue and was given another room. The new room was one 1.5 steps above the other on the cleanliness scale. Luckily i brought gloves, lysol wipes, and trash bags (they dont give you trash bags). I spent about 30mins making the room livable between inspecting the sheets to make sure they werent dirty (clean sheets this time and mattress covers) and cleaning the surface areas and bathroom. The beds are firm and pillows are lousy. I had to pile all 4 pillows together just to get any kind of next support. They gave me a credit for “The Art Bar” which we used for breakfast. The staff at the bar seemed like they were exhausted and ready to end the work day (it was 10am). We ordered breakfast sandwiches when we received them, they were burnt to a crisp with no flavor. There are 4 elevators but each morning it took about 10mins to get to the lobby bc they barely worked. Front desk staff was nice but overall, this hotel sucked. I will never ever stay at another Sonesta. Shut this raggedy place down and start over…"