Sugar Mill hotel

Property class: 4

Choose dates to view prices

Located close to Apple Bay and Sage Mountain National Park, Sugar Mill hotel provides free cooked-to-order breakfast, a beach bar, and a terrace. Treat yourself to a hot stone massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with designer stores on site and a coffee shop/cafe.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
The current price is AED 1,818
AED 2,091 total
includes taxes & fees
2 Nov - 3 Nov

Room options

View all photos for DeLuxe Studios

A hotel room with a bed, a dining table with chairs, a ceiling fan, a mirror, and a dresser.

DeLuxe Studios

10.0 out of 10
Exceptional
(14 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tiffany Prestige

A balcony with a view of the ocean, wicker furniture, and a glass table with a vase of flowers.

Tiffany Prestige

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in West End, Sugar Mill hotel is near the beach. While the natural beauty of Apple Bay and Smuggler's Cove Beach can be enjoyed by anyone, those looking for an activity can check out Tortola Cruise Ship Port. Sage Mountain National Park is another place to visit that comes recommended. Visit our West End travel guide
Map
main street, West End, Tortola

What's nearby

  • Little Carrot Bay
    1 min walk - 0.0 km
  • Great Carrot Bay
    1 min walk - 0.1 km
  • North Shore Shell Museum
    1 min walk - 0.2 km
  • Apple Bay
    6 min walk - 0.5 km
  • Tortola Cruise Ship Port
    16 min drive - 10.3 km

Getting around

  • Terrance B. Lettsome Intl. Airport (EIS)
    47 min drive

Restaurants

  • The Watering Hole
    10 min drive
  • Omar’s Dockside
    9 min drive
  • Sushi Bar
    10 min drive
  • The Avenue
    10 min drive
  • Peg Legs
    9 min drive

About this property

Sugar Mill hotel

  • Upscale hotel near Smuggler's Cove Beach
  • Located close to Apple Bay and Sage Mountain National Park, Sugar Mill hotel provides free cooked-to-order breakfast, a beach bar, and a terrace. Treat yourself to a hot stone massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with designer stores on site and a coffee shop/cafe.
  • Other perks include:
    • An outdoor pool
    • Free self parking
    • A free beach club on site, wedding services, and multilingual staff
    • Massage treatment rooms, 1 meeting room, and beach umbrellas
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Sugar Mill hotel boast comforts such as premium bedding and wet bars, as well as perks like pillow menus and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • Memory foam beds and down comforters
    • Rainfall showers, hair dryers, and shampoo
    • 42-inch flat-screen TVs with streaming services and digital channels
    • Wardrobes/closets, balconies, and separate sitting areas

Similar properties

A balcony with wicker furniture, a glass table, and a view of turquoise waters and boats.
Cane Garden Bay Beach Hotel
Cane Garden Bay
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.8 out of 10, Exceptional, 307 reviews
The price is AED 1,438
AED 1,797 total
includes taxes & fees
2 Nov - 3 Nov
Cane Garden Bay Beach Hotel
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Frequently asked questions

Does Sugar Mill hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sugar Mill hotel?

As of 1 November 2026, prices found for a 1-night stay for 2 adults at Sugar Mill hotel on 2 November 2026 start from AED 1,818, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sugar Mill hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sugar Mill hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Sugar Mill hotel?

Check-out is at noon.

Where is Sugar Mill hotel located?

Situated near the beach, this spa hotel is 0.3 mi (0.5 km) from Apple Bay and 2.6 mi (4.2 km) from Smuggler's Cove Beach. Sage Mountain National Park and Tortola Cruise Ship Port are also within 6 mi (10 km).

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Reviews

Sugar Mill hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 64 out of 75 reviews
Rating 8 - Good. 7 out of 75 reviews
Rating 6 - Okay. 2 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

Reviews

Verified review

10/10 Excellent

Liked: Amenities
Amazing staff, great location and the food was the best we found on the island.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property. The staff was friendly. It was a mix of historic with modern amenities. We would definitely come back if we came to BVI.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay great food too.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, wonderful staff, excellent restaurants
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the check-in moment we were treated like VIPs, the team provided truly personal attention. Everyone was very friendly, attentive and remembered our names and room number. This small property was a great choice for us to escape the loud crowds, while still being right in front of of the beach. Whenever I wanted to venture outside and explore landmarks (Cane Garden, ferry dock, oad Town,etc) staff provided helpful guidance and even arranged taxi transportation. Food and cocktails at the on-site restaurants offered great variety and were delicious (breakfast was included and great as other reviewers mentioned). Everything in my room looked and smelled brand clean/new, and of high quality. Even the decorative pillows were beautifully hand-painted—this speaks to the attention to detail that has been put into this place.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel with the most amazing breakfast you won’t believe. We enjoyed three dinners during our stay and all were sublime. Restaurant view at sunset is unbeatable. We loved our suite 101 with the outdoor shower. Rupert is always at your service with a smile. Book it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

I had an excellent stay at sugar mill resort. The staff was more than accom
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We generally had a very good experience at this p[roperty. Staff always well attentive, good food, great location.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staying at the Sugar Mill was lovely from beginning to end. The rooms are wonderful, with spectacular views. Everyone was helpful, kind and courteous. The food is wonderful! We are already looking forward to our next visit!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The charm of the Facility was a top pick. From our suite having great views and charm. We loved the restaurant at nite on site with it’s great food and “old Caribbean charm” as an old sugar mill. The small boutique feel of the site and charming staff all added up to a top niche Location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well run, beautiful and charming. Food was outstanding!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Caribbean hotel, upscale with nice amenities. The owners were on site, great hospitality, excellent food. Staff friendly, helpful and truly interested in making our stay memorable.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the dining experience! Nice pool too!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suger Mill is very clean with a friendly staff. Dining was fantastic.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
This is a quaint boutique resort with amazing staff. Two restaurants on property are your primary choices and the food was excellent! Highly recommend if you’re looking for a quiet getaway.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Nice view of the ocean. Only dining option was hotel restaurant which was overpriced and not that good. Manager was ungracious if not surly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay!

At Sugar Mill Hotel we found a charming, cottage like accommodation. We had a view of the sea. Our hosts and all the staff were all helpful and friendly. The meals were excellent, and the atmosphere in the dining rooms perfect.
At the pool
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, somewhat secluded. Just what our group of 10 needed after a week of sailing around the VI’s. The staff are so accommodating, the food was great and the rooms were awesome. A true gem!
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique hotel with outstanding service

Beautiful hotel and location. The staff went out of their way to ensure we were well taken care of in all aspects. Very warm and friendly. The on-site restaurant had fantastic options and everything we ordered was delicious. My only regret was not staying longer.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners take such a hands-on approach. It's a fabulous boutique property. They have done a wonderful job of preserving the feel of the old sugar mill, while providing modern convivences.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull property, would like to see more lighting on the pathways. GM&Staff all were very helpfull and friendly
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Everyone at Sugar Mill was friendly and helpful. The restaurant is very good and everything on the menu is fantastic. It,s close to West End to pick up ferries or charters and not too far from Road Town either. The property is beautiful with lush, tastefuly landscaped vegetation and great views of the water.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Loved our stay at the Sugar Mill! It was in a lovely location in a quieter part of the island with a small beach and gorgeous views of the sunset! Mary and Dennis, the owners were wonderful and Andrea, the general manager, went out of her way to make sure everything went smoothly including securing a rental car for us and organizing a day on a catamaran ensuring we had a stress free relaxing stay! The restaurant had a great ambience and food was delicious! Thank you for making our stay with you so enjoyable!
Stayed 9 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Met Dennis the owner who guided me through awesome dinner selections, chicken pate, pumpkin black bean soup, lobster steak combo. just delicious, The hotel room was nicely decorated and had pretty flowers on the bed upon arrival. the staff were helpful, ordered are taxis for us and the restaurants were so pretty. service was awesome. We will be back again.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sugar Mill and Tortolla, BVI along the coast where this hotel is located the views are absolutely breathtaking, more so than any Island in the Caribbean and we have been to all of them. If you want a getaway at a quiet place with a fantastic Gourmet restaurant and beauty all around you then this is the place. Private Cottages tastefully furnished have direct views out over the water with your own private balcony. The Staff, managers, and owners could not be more hospitable and accommodating.
Stayed 6 nights in Mar 2024