Search Cottages in West Harvey

"I was not even able to stay at the hotel, once I got there they canceled my room. Saying that they charged the card on file but since it was denied they canceled. I have always paid at the location this was the location that did this. Very disappointing. "

"Great place"

"Our room was clean. The breakfast as hot and consistent with great attendants and cooks. The evening snacks and drinks were very much appreciated and enjoyed. 1 dresser drawer would not open. The shower leaked onto the floor. 2 of the exercise machines were very broken. The bathroom mirror is difficult to use for makeup application for short persons. I appreciated the location for shopping and eating out. We are very happy with the amount of exercise walking to get to Navy Pier, river boat tours, and easy access to ride shares for the museums and fountains."

"Everything was very nice except the surprise additional charge $32 destination fee daily. I don’t know what that is still. "

"The room was cold when I arrived about 3:00 PM. So I turned on the heat and it go"

"The hotel is located in an amazing location with nearby eateries and architecture. Walking distance to Millennium Park, Cloudgate, the subway, and the riverwalk. The room and bathroom were impressively spacious and the lobby was welcoming and smelled so good. The only downsides were that early in the morning we could hear slamming doors on our floor from our room which was disturbing. Our room did not have a good view but that wasn't the worst thing in the world. There appeared to be a slight mold spot in the shower but it was otherwise very clean. "

"The pub below was nice to have and the rooms were clean. They were able to hold our bags for us when we got there and when we left with no extra charge. Our room was ready when we got there thanks to the online checking in. Check out was easy and there was almost always someone at the front desk. The only thing I didn’t like was no exhaust in the bathroom so it made the room hot, but we just turned the temp down."

"Property was nice but I wasn’t a fan of how my complaint has been handled. On my last day I was woken up in the dead of sleep. Didn’t feel like a resort where I could relax."

"I have called twice about unauthorized charges on our account and everyone I talk To has a different story about the charges. Check your statements"