Residences in West Pomeranian Voivodeship

"The check in experience was poor - they don’t bother to offer proper instructions for the front desk that is located away from the actual hotel. Moreover - they don’t bother to pickup calls at the front desk. Poor experience and poor communication. The hotel itself is nice and clean. Good location. Just their concept of supporting customers is way off - set your expectations low."

"Great clean place , very good breakfast and excellent location "

"Air conditioning didn’t work at the requested temperature. The thick duvet made the room feel warm. Not enough towels for our stay. Great place otherwise. "

"I was travelling with friends who had another room but had the same experience. There was a problem with the aircon and our room temperature was 26c. I reported this to reception and the chap went to another room to remotely set the temperature for me. In the mean time he suggested opening our window until the temperature became acceptable. If there was a problem with the aircon then why weren’t we notified on checking in? And why didn’t they set the temperature beforehand to 21c instead of leaving it at 26c? My friends had a similar experience and we overheard someone else at reception having the same problem. Also, there was no water in the room. "

"I loved the room very big especially for families. The staff was also good , just felt the breakfast could have more and dinner what we ordered isn’t what we got but overall it was good . "

"Staff was excellent, great and helpful in every aspect. Property was at its best, but staff made all the difference."

"Worse than Radisson. The bathroom reeked of cigarettes; I had to ask for a room change. The window couldn't be opened, there was no option for fresh scrambled eggs with onions at breakfast, which is a regular menu for me when I travel, and the selection of fruit and fresh vegetables was poor. Overall, the standard was very average to mediocre, but I'd call it a 3-star hotel, maybe 3.5, but certainly not 4."

"Confortable room"

"Am besten waren die Angebote für die Kinder, sowie die Animation am Abend (Minidisco)"