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"Very professional staff. Convenient for an early flight as the hotel is basically in the parking lot of the airport. If staying longer a park and ride is across from the hotel so you can explore Norwich with out having to drive. "

"Really good relaxing place to stay at with very nice people."

"On arrival we were told by Reception staff that no breakfasts were included in our booking. We had to contact Hotels.com and send them a screenshot of the original booking form before the hotel would honour the contract. It appears that Hotels.com had not communicated the breakfast included option. Our room was not cleaned after day one: the Reception staff said that room cleaning was now an option which has to be requested. After hundreds of stays all over the world, that news was a first for us. The hotel was super, with great amenities. Apart from the above niggles, we’d recommend the hotel to others. "

"Thoroughly unique, very pleasant experience. Beautifully presented with high quality decor, comfortable bed and a superb, modern en-suite. We wondered what the Continental Breakfast would offer and it was very, very good. Not just a bowl of cereal. Lots of choice including fresh fruit, yoghurts, croissants and a charcuterie board of meats and cheeses. The entry system into the building works well and is easily accessed and means that you can let yourself in at any time after 3pm without having to fix a time with the staff. We met our host at breakfast and she was friendly, courteous and very accommodating. We would certainly consider staying again and recommend it to others."

"Arrived early staff went out of their way to get us in our room. Staff were all very helpful"

"We were looking for a quiet, comfortable spot for a few days to unwind. The Dales fit the bill perfectly. The location is such that whilst the hotel is in the heart of the countryside, it is also close to many Norfolk attractions and holiday spots. The staff were professional, attentive and personable. For us, there was everything to like about this hotel."

"Amazing location, food, service and vibe. Small rooms are good for single travellers. "

"Excellent, so clean, food great, staff fabulous and very pet friendly. Thanks "

"An old coaching in with that character. Annex room superb. Food both dinner and breakfast lovely and all staff friendly and efficient. Book direct and breakfast is free. "