"the spa was one of the nicest I’ve ever been to anywhere in the world, and The terrace room was very clean and comfortable. This will be the only hotel I will go to in Bath when I return."

"Great place to stay for a few days. Clean, spacious and good location "

"Great reception and super helpful staff. They helped us get our luggage up to the room and very very communicative ahead of time about the lifts being temporarily out. Also gave us excellent advice for parking. Feels like we got an absolute steal staying here."

"Met several members of staff during the stay, they were all pleasant - some of them even spoke a few friendly Japanese words! We were delighted with the room design, layout and the comfortable beds. Would like to come back again some day. Thank you!"

"Everything was lovely and at a great price too. Nice staff, comfy good sleep, beautiful hotel and breakfast was delicious . "

"The best hotel stay we've ever had."

"The staff were great. The room was basic but very clean and comfortable. Great place to stay. "

"It is an old hotel (antique in fact giving it’s been operating for 800 years), so no wall are straight, floors are uneven, hallways are narrow, and there is no elevator. But the conditions are ell kept, and the staff is extremely pleasant and helpful. We would definitely stay there again"