"It was a really unpleasant experience at checkout. The official checkout time is 11 AM, but at 9 AM they already knocked on the door and even opened it themselves to ask if we were checking out. One hour later, another staff member came and knocked again, saying it was time to check out. im like omggg It was very confusing and disrespectful. I have never experienced anything like this before. I stayed in room 20503 from April 10–12. "

"The staff at the Heathman Hotel are second to none!"