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"very clean and spacious room, staff are nice and helpful, cozy and quiet"

"Everything was great!"

"This is a hostel but was great. Unfortunately no parking available but parked easily on the street. Great room. No hair dryer. Pizza and breakfast was excellent and well priced. Definitely recommend. "

"Room was clean, there was a minibar. Location is great, you can just walk to the city center. Staff is also good. "

"Lovely room....the staff were excellent. Couldnt do enough to help you. Cant fault them!!!"

"Simple and clean, good choice for family travel "

"As a family with 2 rooms we loved this hotel was worried after reading poor reviews but we were happy with everything. Rooms good and beds were very comfortable, breakfast was plentiful, and staff were pleasant and helpful. Maybe a little faded in the rooms a little chipped paint etc not totally modern but not enough for us to worry about. I guess it depends on your expectations of hotels but we were more than happy with this hotel. Was not too far to town centre and Christmas market a 10 minute walk maybe but nice and quiet surroundings. Had parking for our two cars but may have not had so much room if arriving late as could not reserve spaces. First visit to Lille as usually go to German Christmas market but we really liked the town. All in all a very good trip. "

"Clean room. Friendly helpful reception staff"

"This is by far the best hotel I’ve ever stayed in Europe! When they say five stars, they mean it!!! As soon as we walked into the hotel, we were warmly greeted. The staff is exemplary and immediately makes you feel like a valued guest! The gentleman checking us walked us to our room, turned on the lights, and showed us some of the amenities on our way to our room. The room is so comfortable and beautiful! Even the room coffee and filtered water are wonderful details that exceed any other hotel! The architecture is a masterpiece as they retro fit this luxury hotel into an existing building. The art in the hallways, the centered lounge, and spa are so classy and chic! I’m thankful that I got to rest here after three tiring days of exploring Christmas Markets in Belgium and Germany. This hotel sets the gold standard!"