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"Helpful, friendly, efficient staff Room clean and well equipped with toiletries Good choice at breakfast "

"The accommodation, the staff and the location."

"Warm and spacious comfortable room, helpful staff, pleasant ambience, conveniently situated."

"Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive "

"Wonderful hotel - lovely attention to detail with treats in the bedroom - lovely friendly staff "

"A great family runs this place. A very warm welcome and an enjoyable stay"

"wexare regular visitors to Carlisle and always stay at the ibis, its central spotless and the staff are fantastic"

"Lovely place. Really nice room, the team behind the bar were lovely...and the steak and ale pie was mega"

"Shannon on reception was exceptional and our room was spotlessly clean anx well serviced. "