4/5 - Good
The Service in the restaurants (there are only 2 open in the winter) is unbelievably slow and inefficient. The food is excellent. A great place to go if the wether is nice.

Guests be warned. If reception staff misplace your room key on check out. Check your credit card transaction to see the hotel hasn't charged your card $50 for a lost key.
Reviewed on 13 December 2025

Great bar and lounge. Room was tidy and tight!
Reviewed on 23 December 2025

Large clean room, comfy beds with high quality linens. We got the deluxe room which was very spacious, bright and has a large balcony. Only downside is that it is right on a busy road, but at night the traffic dies down and we didn’t even notice it.
Reviewed on 21 December 2025

Good communcations, helpful with our special needs, well located, clean and tidy.
Reviewed on 7 December 2025

Great communication, rustic stay.
Reviewed on 29 November 2025

Good big bedrooms and bunk room .. very spacious upstairs and wonderful views of the mountain .. great location to access the town and mountain .. it had everything you could want.. the communications with the host was excellent.
Reviewed on 28 November 2025

Enjoy the mountain views and explore Tongariro National Park, a lovely green space in Tongariro National Park. Savor the lively bars and top-notch restaurants while in town.

Explore the great outdoors at Tongariro Alpine Crossing, a lovely green space in Tongariro National Park. Check out the lively bars or top-notch restaurants in this relaxing area.

Commune with nature and explore the great outdoors at Mount Tongariro during your travels in Tongariro National Park. Check out the lively bars or top-notch restaurants in this relaxing area.

Explore the great outdoors at Taranaki Falls and enjoy the mountain views during your trip to Tongariro National Park. Savor the top-notch restaurants and lively bars while in town.

Commune with nature and explore the great outdoors at Mount Ngauruhoe during your travels in Tongariro National Park. Check out the lively bars or top-notch restaurants in this relaxing area.
Explore the great outdoors at Mount Ruapehu and enjoy the mountain views during your trip to Tongariro National Park. Check out the lively bars or top-notch restaurants in this relaxing area.
The Service in the restaurants (there are only 2 open in the winter) is unbelievably slow and inefficient. The food is excellent. A great place to go if the wether is nice.
It was beautiful with the snow.
The Crossing is truly one of the world’s greatest day hikes. My wife and I really enjoyed it.
The hikes around are beautiful but difficult. The scenery is awesome.
Did the Tongariro Alpine Crossing the hotel arranged pick up and drop off. It was a stunningly beautiful hike and wonderful to come back to such relaxing accommodations.
If you are fit, we did the Tongariro Crossing, 19.4 km or 12.5 miles, 3,000 ft vertical up & 4,500 ft down. Plan on 6-7 hours to do the trek. It’s incredible!!! The hotel assisted with transportation to the trailhead & pick-up return back to the hote
