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"Good experience"

"No one can ever say this hotel is clean and no matter if its dated and old it should NEVER be dirty hairs left on shower walls and bathroom floor absolutely disgusting. Rooms smell of cigarettes"

"The hotel was comfortable and clean, the staff were friendly, helpful, and professional. The bar was clean & welcoming with live sport on tv. I did not have the breakfast as I left early in the morning, but was offered a takeaway insteads."

"We were on the ground floor near the gym and swimming pool.It was easy access as I have walking problems The only problem was the swimming pool was a bit cold."

"Beach view obstruction. No correct glasses for gin and tonic’s "

"Great hotel. Warm and welcoming. Comfy rooms and comfortable bed. Very nice breakfast too!"

"Convenient location, comfortable room, helpful staff. Overnight stay only so didn’t use facilities or have breakfast."

"The staff was wonderful. Just one person handling reception, bar, and dining. So way understaffed. Very outdated facility. Bathroom sink didn’t barely drain. Felt as the space wasn’t clean."

"Great hotel in the heart of Canterbury. Had a cot set up for us on arrival. Bed really comfy and shower great. Breakfast was excellent, highlight being the waffle machines. Parking wasn’t an issue for us as we used the park and ride which took 5 minutes and was a 5 minute walk to the hotel so really convenient and only £4 a day vs £25 a night if parking in the city. Staff were all lovely. Loved how they respected history when building the hotel with the ground window in the lobby showing the theatre ruins below. Would definitely stay again on another trip to Canterbury."