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"Friendly staff"

"The hotel is near the train station and easily walkable to dining options and shopping. The breakfast was delicious and healthy - we were grateful for gluten and dairy free options in the buffet."

"Our stay was three days, the staff were friendly and very helpful from the moment we arrived. The pool and spa areas were superb, and having Black Forest Gateaux with a pot of tea by the pool was not something we expected to be able to do - but very memorable. The breakfast was epic, it’s plain to see how very proud the chefs are, and this is reflected in the quality and range of breakfast items available. We had guest e bikes (at no charge) we explored the local forest area, this made the...

"Very competent and friendly staff, that could help me out with questions I had. Nice rooms and good breakfast buffet."

"Excellent staff, Petra front desk was amazing, nice, kind, my kids loves her. We had a great time. Amazing breakfast. "

"Room was clean, spacious and luxurious. The staff was friendly and helpful. Parking is expensive. I recommend "

"Great place if you need to stay at the airport!"

"Very helpful staff. I don’t speak German, but all was perfect. Room was clean and quiet. Bar served surprisingly good food. "

"Excellent for a quiet break. Swimming pools are super."

"Very clean and tidy hotel with very friendly staff. Easy 15 minute walk to centre or short bus trip and ask for the free travel card at reception. "

"Nice stay!"

"It was so cold as soon as I entered the room, and the floor was so cold that I couldn't walk barefoot. The bathroom glass was broken, and the broken ventilator was too noisy. The biggest problem was that when I compared the picture of "hotel.com" with the picture I took, I thought it was a completely different hotel. I'll never use it again."