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The Wilderness Hotel

3.0 star property
Comfortable hotel with full-service spa and bars/lounges

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Wilderness Hotel

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Front of property
Honeymoon Suite | Premium bedding, Select Comfort beds, desk, laptop workspace
Breakfast buffet
Lobby

Explore the area

Map
George Road, Wilderness, Western Cape, 6560
  • Popular LocationWilderness National Park3 min walk
  • Popular LocationWilderness Lagoon5 min walk
  • Popular LocationVictoria Bay Beach10 min drive
  • AirportGeorge (GRJ)18 min drive

Room options

Honeymoon Suite

10/10 Exceptional

Highlights

Separate sitting area
Private indoor spa tub
Air conditioning
Flat-screen TV
Select Comfort bed
2 bedrooms
Blackout drapes/curtains
Premium bedding
  • 80 sq m
  • Sleeps 2
  • 1 Double Bed

Family Suite

Highlights

Air conditioning
Flat-screen TV
Select Comfort bed
Separate bedroom
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
Hair dryer
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Classic King Rooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Select Comfort bed
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Select Comfort bed
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Room (King)

8.9/10 Excellent

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Select Comfort bed
Hair dryer
  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

Classic Twin Room (Classic Twin 13)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Select Comfort bed
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Family Quad Twin Room

Highlights

Air conditioning
Flat-screen TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Deluxe Family Quad King Room

Highlights

Air conditioning
Flat-screen TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe King Rooms

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Select Comfort bed
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Family Bunk Bed Room

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

Classic Family Double

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Select Comfort bed
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Family Double Room

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Family Suite

Highlights

Separate sitting area
Private indoor spa tub
Air conditioning
Flat-screen TV
Select Comfort bed
2 bedrooms
Blackout drapes/curtains
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the neighborhood

Wilderness

Located in Wilderness, The Wilderness Hotel is in the historical district and on a river. Outeniqua Transport Museum and George Museum are cultural highlights, and travelers looking to shop may want to visit Milkwood Village Shopping Centre and Wild Oats Community Farmers Market. Traveling with kids? Consider Garden Route Botanical Garden and Redberry Farm. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby.

What's nearby

  • Wilderness National Park - 3 min walk
  • Wilderness Lagoon - 5 min walk
  • Dolphin's Point - 2 min drive
  • Map of Africa View Point - 9 min drive
  • Victoria Bay Beach - 10 min drive

Getting around

  • George (GRJ) - 19 min drive

Restaurants

  • Checkers - 11 min drive
  • The Green Shed Coffee Roastery - 4 min walk
  • John Dory’s - 11 min drive
  • Gapp Cafè - 11 min drive
  • Pomodoro - 3 min walk

About this property

The Wilderness Hotel

Family-friendly hotel by the river
Take advantage of a terrace, mini golf, and a coffee shop/cafe at The Wilderness Hotel. Active travelers can enjoy racquetball/squash at this hotel. Treat yourself to a deep-tissue massage, a detox wrap, or a facial at Wilderness Hydro and Spa, the onsite spa. Be sure to enjoy garden views at the on-site restaurant. Guests can also expect to find a garden, a playground and an arcade/game room.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • 2 outdoor tennis courts, express check-out, and express check-in
  • Supervised childcare (surcharge), concierge services, and a 24-hour front desk
  • A porter/bellhop, tour/ticket assistance, and meeting rooms
Room features
All 155 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, childcare services, and electric kettles

Languages

Afrikaans, Dutch, English, French, Xhosa, Zulu

Property amenities

Parking and transportation

  • Free offsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator (on request)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator (on request)

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

Frequently asked questions

Does The Wilderness Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is The Wilderness Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Wilderness Hotel?

There is free parking nearby.

What time is check-in at The Wilderness Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Wilderness Hotel?

Check-out is at 11 AM.

Where is The Wilderness Hotel located?

This family-friendly Wilderness hotel is located in the historical district, within a 5-minute walk of Cape Floral Region Protected Areas, Milkwood Village Shopping Centre, and Wilderness Lagoon. Wilderness National Park and Garden Route National Park are also within 10 minutes.

The Wilderness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 46 out of 172 reviews" "
Rating 8 - Good. 65 out of 172 reviews" "
Rating 6 - Okay. 46 out of 172 reviews" "
Rating 4 - Poor. 11 out of 172 reviews" "
Rating 2 - Terrible. 4 out of 172 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Traveled with family
Liked: Amenities
The rooms were a bit dated. The key cards stopped working and had to be reprogrammed every day which was annoying. My sister didn’t have hot water for 6 out of the 7 days we stayed and reception promised to resolve it but didn’t. My sister asked for her room not to be cleaned as she didn’t want her stuff being moved around but they cleaned 6 out of the 7 days even though they were reminded every day. Bit of a shame really that the promises made weren’t honoured
Stayed 6 nights in May 2024

6/10 Okay

Jan

Liked: Cleanliness
Wouldn’t recommend
Avoid if possible. Needs investment also staff training. A positive is that it’s a good location and has a pleasant pool
Stayed 4 nights in Jan 2024

6/10 Okay

Kathy

Stayed 3 nights in Feb 2024

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Mike

Stayed 1 night in Feb 2024

8/10 Good

Anthony, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities
Q
Stayed 1 night in Jan 2024

6/10 Okay

Garth

My business and I use this Hotel at least 2 - 3 nights a month. The Hotel is generally great and staff friendly except this time. It is unreal how one person can make such a difference, and will contribute to your business decisions going forward. I made the mistake of asking for 2 rooms to be processed through one transaction and the utter bad attitude and generally reprehensible behaviour received from Olivia at the front desk was a true reflection of an individual that should not be in Hospitality!!! Unfortunate that one individual can ruin an otherwise great experience and ensure no future business to the hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dean

Stayed 1 night in Nov 2023

6/10 Okay

Ghulam

Stayed 1 night in Jun 2023

8/10 Good

Rod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and common spaces are very smart and well-maintained. The room itself was a little tired and in need of some paint. In my aunt's room (103) the shower drain was blocked.
Stayed 1 night in May 2023