Top Independent in Wilkes-Barre, PA

Panorama Market Street Bridge Wilkes-Barre, Luzerne County With Historic Eagles Perched Over City

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Top Wilkes-Barre Hotel Reviews

WoodSpring Suites Wilkes-Barre

4/10 Poor

"This place is trash and should be closed down. There were termites in the bathtub, no one was at the front desk when we needed help and the room was like a dirty college dorm with people who live in the complex roaming around at all hours smoking weed."

Quality Inn Wilkes-Barre near Arena

8/10 Good

"We had a Great stay there. Bed was comfortable. Only small issue was the floors are engineered flooring and not clean. Hotel needs to mop the floors in-between guests. Walking around bare feet in the rooms...your feet get pretty dirty. Other we than that...very good hotel."

DoubleTree by Hilton Wilkes-Barre

10/10 Excellent

"Great place to stay for a long weekend. Staff was very helpful and friendly. The Buffet breakfast was ok. Could have had more variety. Our room was very spacious and clean. And if you like soft beds you will be very happy in the room. I was very happy with the product that I used the bathroom was very clean . I would stay there again ."

Courtyard by Marriott Scranton Montage Mountain

2/10 Terrible

"We were extremely disappointed with our experience. Prior to our arrival, I called to inform the hotel that we would be checking in late with our family. I was assured that our reservation was secure, our room was available, and a note had been added to the system regarding our late arrival. Unfortunately, when we arrived, we were told that the hotel had been overbooked and that our reserved room was no longer available. The only rooms remaining had not yet been cleaned, and we were offered one of those rooms instead. When we expressed our concerns, the only solution provided was a refund. While we appreciate the refund, it did little to address the situation. Due to limited availability in the area, there were no other hotels with vacancies. As a result, my wife, our two children, and I were forced to spend the night sleeping in our car before continuing our trip the next day. This experience was incredibly frustrating and stressful for our family. Given the circumstances, I feel that a refund alone was not an adequate resolution. If the hotel truly values customer loyalty and wants guests to consider staying with this brand again, additional efforts should have been made to address the hardship caused by the overbooking and lack of accommodation."

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Top Wilkes-Barre Hotel Reviews

WoodSpring Suites Wilkes-Barre

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Quality Inn Wilkes-Barre near Arena

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WoodSpring Suites Wilkes-Barre

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