"We really enjoyed our stay at The Belfry. Beautiful room. Lovely people."

"First of all, I didn't pay for the Hot tub, but according to the picture you (or who ever) gave me, I paid for jacuzzi... For that price, I should get it, but no 👎 ... Condition of the facilities = himid and stale smell in the room, on the towels...etc, etc, ... Never again "

"Staff did a good job. Room was unsatisfactory, window shade needed a strong man to operate. Pull curtain fell off the rod when closed. No microwave. No cabinet under the awful large TV. No art work. Would not recommend this hotel to any friends or family. Did not have a free continental breakfast and charged another $30 in resort charges………for What????"

"room was clean and comfortable. had water problem which staff quickly addressed and relocated us to another room, again was clean and comfortable. numerous renovations going on. lake views great. good location, not crowded. restaurant excellent, food and service. enjoyable stay"

"The service from the staff was awful especially the check in"

"When we first got here there was no staff on-site. I didn't have any information for my room because I booked my stay through a third party. The fire place didn't work, the jacuzzi was dirty, and there were bugs."

"We had a wonderful stay at this charming cottage in Lake Geneva while celebrating our 15-year wedding anniversary. The location was absolutely perfect—close to everything we wanted to do while still feeling peaceful and relaxing. The cottage was exactly as pictured and described, which made us feel right at home from the moment we arrived. The complimentary bottle of wine was a thoughtful touch and a great way to start our anniversary getaway. We also appreciated the daily breakfast, which...

"This is a nice, clean, relatively new facility. Helpful staff, easy check in and out. I'd stay there again."

"Always a nice weekend stay. Great staff, and the food is always well prepared. The golf course was in much better shape than I remember in the past. Would play there again."

"Exceptional rooms, view, and staff. If you’re looking to stay out of the fray of downtown, this is the place for you. I highly recommend getting a lakeside room with a balcony."

"Location and staff excellent but property needs a refresh as somewhat worn and dated"

"The staff couldn’t have been nicer! Our suite exceeded our expectations. We were celebrating our 30 year anniversary and they put a sign congratulating us on the wall of the elevator! One of many special touches. The lobby offered refreshing specialty iced tea drinks as well as water, coffee and hot chocolate. There was even complementary chicken noodle soup and chocolate chip cookies. The breakfasts were great. Hot good food that was a perfect way to start each day. The location was ideal. We...

"Sam and staff were beyond accommodating and amazing! Highly recommend this resort!"

"My only complaint would be that we couldn’t get none of the tvs to work that was it otherwise place was beautiful"

"Rooms are clean - we stayed there for a wedding - it is really annoying how they raise the prices especially so much - I paid $500 for a room- thats doubled the price it should be for no additional services - also requested early check in due to needing to get to the wedding by 3- they replied it would be put on our account - we got there at 215 and were told our room wasnt ready - annoying won't probably stay there again"

"Walking distance to restaurants,shopping and the beach"

"The amenities and size of the rooms were wonderful. The photos of the rooms were misleading. The water park is an additional fee, but it’s the main photo for the whole hotel? Bait and switch. The floors in the room and generally on the property were dirty. Elevator was gross. Beds were comfortable. The staff at the Grand Geneva were helpful, but you are not a Grand Geneva guest, you are a Holiday Inn guest and they are not connected. No Holiday Inn staff on site."