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The staff was well trained, hospitable and answered questions with a smile. the facilities were outstanding . The food was exemplary.

Nice location

Would highly recommend this hotel to others, as it is very conveniently located along Marine Drive (and thus near sightseeing, Kerala backwaters cruises and shopping downtown) and offers excellent hospitality services. When we stayed, there were couples, families and business-types and everyone truly enjoyed their stay. In addition, they offer a complimentary daily backwaters cruise, and a full buffet breakfast and dinner (at an additional charge) that includes both local cuisine and...

Hotel is very nice, service is good only if you ask for it. First day, we had everything complimentary water, towels, toilet paper. Second day, they forgot to give us more water, third day forgot to give us towels, forth day there was no toilet paper,- each time we would call them and they would bring it in 10 minutes- but for a 5 star hotel, you think they would think of these stuff and save you the time and drama

We stayed for 4 nights in early January and were blown away by the crisp new and luxurious facilities, the cleanliness and attention to detail and the effort of some of the hotel staff, notably Mr. Ebin in the cafe to give personal attention and make the Marriott feel more like a home away from home. I really want to thank all of the staff for such an enjoyable stay.

The staff was professional, respectful and responsive. They were really great.

The most amazing staff and service I have ever seen in thousands of night stayed globally. The property is new and excellent. The bar has no alcohol though.

Had a great stay, courteous staff, clean, quiet with nice views of the lake.

Clean room with great amenities. Friendly and helpful staff. This was a great little hotel that gave me a good first impression of India.

The staff was absolutely incredible- always kind, helpful and friendly. We came during mansoon season, so it always felt damp, but that is to be expected. The pool was lovely (you can buy a suit if you forgot one) and the food great. The chef was very accommodating and offered to make special gifts for our group. The spa offered wonderful massages at very reasonable prices as well. Overall a fantastic experience.

The best hotel Kerala with the price! Close to station too

Enjoyed very much our 3 nights in the hotel

I booked here for my father and he loves the stay