Find all hotels by Four Seasons in Wilmington, DE from AED 3,673

"Great"

"The toilet bowl is so new and it’s Toto brand, even better than the ones at Palazzo Vegas! The biggest thing for me is the toilet must be clean especially the bowl because I cannot go if it’s nasty. The shampoo and conditioner are the best. Since they’re plant based, they are minty which made my scalp feel minty, clean, and fresh especially the conditioner made my hair feel so soft. I’ve dyed my hair for years so my hair is very dry and dead but this BASD conditioner really made the difference. The room is small but very cozy & clean. The valet parking is right across the hotel. It shares with Enterprise but it has nothing to do with Enterprise. There’s another parking struture about 50 yards away but according to the hotel staff, the one across the street is easier to access, so I chose it without further asking what she meant by easier. Cost me $50 because I wanted to go in & out a few times. They’re always availble anytime you need your car. If you just come park then next day get out never come back then it costs $47. There are many closed by street parking but only from 2-3 hrs max. Can’t do all night. Plus I feel safer when the rental car is in the parking. Pricey but worry free. Oh I also saw the sign that they accept SpotHero. Target and CVS are like 50 yards away so you can get most of the things you need. My teen son forgot to bring his undies so I got them for him at Target, not pricey at all. There are also a few nail salons around the block. Hope this helps."

"Breakfast was fairly standard but was good and always plentiful."

"This hotel is great but there were small flaws in the cleanliness of our hotel room. The housekeeper missed the old laundry Wash cloths & glassware with new laundry when cleaning the room. But overall the staff were extremely friendly and the restaurant food was excellent I highly recommend. "

"great location! Hotel staff was super friendly, very easy to check in, our room was super clean and so was the hotel in general. Nice aesthetic"

"Really nice hotel - liked the welcome cookies! "

"The hotel is great. The breakfast was superb."

"This was a great experience. Wonderful clean hotel. Would recommend and stay again. "

"When I checked in at 2 PM, the front desk lady was very nice friendly and efficient. Although when I checked out and I wanted to make sure they knew of the things in my room that needed repair fixing or maintenance a different woman from when I checked in was very author Tory power hungry, and didn’t listen to a word I said instead she discipline me treating me like a child telling me that I needed to tell the front desk as soon as a problem occurred. When I tried to explain to her that it wasn’t a major concern she was still very stern and strict, making sure that she was the one in charge and not me. She made me very upset and I just ended up leaving because there was no debating her rules and regulations Customer Service has gone downhill where the customer is never right and you have to put up with unsatisfactory Customer Service. "