"very clean which is top of my list. modern. everyone was extra helpful without being cloying. Shuttle to LAX was super efficient. and breakfast was above average quality. I'd stay here again if I'm laying over"
"Room was great service was amazing to the airport. Had room service ( pizza) was amazing, but expensive . It was very loud tho we could hear the people next to us
And I tried to use the ice machine and it didn’t work also.
But other than that great place to stay close to the airport and had a shuttle that was amazing."
The Westin Bonaventure Hotel and Suites, Los Angeles
8/10 Good
"They were launching their new booking system. It was a mess. It took us 1 hour to check in. The person next to us checked in and later returned to the front desk because the room they were assigned was already occupied. A huge mess and very little help. I recommend calling ahead or expect delays if you are traveling in the coming days, as they're still getting settled with their new system."