4/10
Room allocated had view of a wall. Reception kindly moved us.
£6 to park overnight
Emailed hotel to advise that my husband was diabetic and requested cheese board for dessert they said they couldn't do that, offered sorbet which is full of sugar or fruit salad. In one email they even suggested that we brought our own cheese board and staff would serve it!!!! Dreadful customer service.
Morning waiter was rude and unhelpful.
Food was the worst we have ever had. The soup had no taste at all and we sent it back.
Main meal was also poor and the sticky toffee pudding was burned on the bottom.
The location of the hotel was a good 6 minutes drive away from Windermere.
The hotel bar was very expensive.
We wouldn't recommend or return to this hotel.
Alison
أقام ليلة واحدة (1) في شهر يونيو عام 2025
