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Mercure Hotel Windhoek

4.0 star property
Upscale hotel with full-service spa and fitness center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Mercure Hotel Windhoek

Reception
Restaurant
Front of property
Superior Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace
Daily buffet breakfast (NAD 220 per person)
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is AED 309
AED 362 total
includes taxes & fees
Jun 23 - Jun 24

Explore the area

Map
Corner Of Auas Aviation Road, Windhoek, 9000
  • AirportWindhoek (ERS-Eros)8 min walk
  • Popular LocationThe Grove Mall of Namibia4 min drive
  • Popular LocationMaerua Mall5 min drive
  • Popular LocationNamibRand Nature Reserve5 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Twin Beds

10/10 Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Pool
Movenpick Hotel Windhoek
Pool
Spa
Pet friendly
Free WiFi
7.0 out of 10, Good, (73)
The price is AED 376
AED 439 total
includes taxes & fees
31 May - 1 Jun
Movenpick Hotel Windhoek

About the neighborhood

Windhoek

Located in Windhoek, Mercure Hotel Windhoek is near the airport. Alte Feste and Trans-Namib Transport Museum are cultural highlights, and some of the area's attractions include National Botanic Garden of Namibia and Capella Observatory. Looking to enjoy an event or a game while in town? See what's happening at Independence Stadium or Sam Nujoma Stadium.
Visit our Windhoek travel guideOpens in a new window

What's nearby

  • The Grove Mall of Namibia - 4 min drive
  • Maerua Mall - 5 min drive
  • NamibRand Nature Reserve - 5 min drive
  • Christ Church - 5 min drive
  • Train Station - 6 min drive

Getting around

  • Windhoek (ERS-Eros) - 2 min drive

Restaurants

  • Jonnos Bistro - 4 min drive
  • KFC - 5 min drive
  • Mugg & Bean - 5 min drive
  • Country Club Resort Windhoek - 7 min drive
  • Sicilia Restaurant - 4 min drive

About this property

Mercure Hotel Windhoek

Upscale hotel near the airport
A garden, a playground, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Hotel Windhoek. Treat yourself to a deep-tissue massage, a body treatment, or a facial at Oukolele Spa, the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Meeting rooms, a porter/bellhop, and an elevator
Room features
All 199 individually furnished rooms offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/closets, free extra beds, and electric kettles

Languages

Afrikaans, English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: NAD 220 for adults and NAD 110 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra beds
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Porter/bellhop

Business services

  • Business center
  • Conference space (2099 square feet)
  • Meeting rooms - 15

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom (not in room)
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Local meal delivery service

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NAD 220 for adults and NAD 110 for children
  • Airport shuttle fee: NAD 380 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mercure Hotel Windhoek Hotel
Hotel Safari Managed By Accor
Mercure Hotel Windhoek Windhoek
Mercure Hotel Windhoek Hotel Windhoek

Frequently asked questions

Does Mercure Hotel Windhoek have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Mercure Hotel Windhoek?

As of 24 May, 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Windhoek on 23 Jun, 2024 start from $98.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hotel Windhoek pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Hotel Windhoek?

Self parking is free at this property.

What time is check-in at Mercure Hotel Windhoek?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Hotel Windhoek?

Check-out is at 11:00 AM.

Does Mercure Hotel Windhoek provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NAD 380 per vehicle applies.

Where is Mercure Hotel Windhoek located?

Situated near the airport, this spa hotel is within 1 mi (2 km) of Safari Court Conference Center and Independence Stadium. Maerua Mall and The Grove Mall of Namibia are also within 3 mi (5 km).

Mercure Hotel Windhoek Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hernan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 weeks at the Mercure Hotel on a work trip. The staff were incredibly friendly and the facilities were clean and very comfortable.
Stayed 14 nights in Mar 2024

8/10 Good

Bernadette

Stayed 1 night in Mar 2024

10/10 Excellent

Galicano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility is my priority.
Stayed 1 night in Mar 2024

8/10 Good

Hoshyar

Stayed 1 night in Jul 2023

8/10 Good

Jignesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints at all. Chairs are becoming a little rickety in the dining room and 1035
Stayed 6 nights in Aug 2022

2/10 Terrible

Martha

Stayed 2 nights in Jun 2022

8/10 Good

Zhila

Traveled with partner
Nice stead
Stayed 1 night in Feb 2024

10/10 Excellent

Hoshyar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central in Winhoek
Nice hotel with friendly staff og good service. Located central in Windhoek and close to EROS airport.
Stayed 1 night in Jul 2023

6/10 Okay

Andreas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Safari Hotel ist zur Zeit geschlossen. Alle auf Safari Hotel gebuchten Gäste werden im Safari Court Hotel aufgenommen und erhalten damit ein Upgrade. Das hat mich sehr gefreut. Die Küche hat mich aber sehr enttäuscht. Die Fleischqualität war unter allem Niveau.
Stayed 2 nights in Sep 2022