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"The room was clean and the staff was pleasant. "

"This property is getting better and better. I truly enjoy the smoking rooms options. Affordable and convenient."

"Would come back to again. No complaints. "

"If I could rate a "0", I would. Booked two last minute rooms for myself and an employee. Checked in around 9pm and went directly to our rooms. As soon as I opened door several roaches scrambled as light turned on. My employees room reeked of cigarettes (in a "non smoking" facility). Went directly back to front desk and asked for a refund. Staff said that she could not issue a refund since room was booked through Expedia, and called her manager to explain the situation. Manager stated that they would issue a refund the next morning. I asked for a email conformation (or some proof of above conversation) and they "weren't able to do that". I messaged with a Expedia agent explaining the situation the same night, they said they would reach out to Extended Stay Lithia Springs in the morning to get everything figured out. The next day I get an email from Expedia stating "After multiple attempts to contact the property on your behalf, we were unable to obtain approval for a waiver. Based on this, the original cancellation policy will apply.". Will NEVER stay at an Extended Stay America again in my life. I honestly do not know how they have good reviews. Aside from that, the lobby wasn't very clean and had a terrible smell that I cant explain. DO NOT GIVE THEM YOUR BUISNESS!"

"Room was clean, but minimal"

"Good "

"Very nice!"

"Everything "

"I tried to extend my stay, and they wanted to raise the room rate by 50%. So, I went somewhere else."