"At front door and into lobby, looked like high end property. It kind of is, no offense meant. Desk person was prepared and helpful. Loved our room. Nice decor and furniture. Bed was clean, fresh and comfortable. Room cooled well and was quiet.It was very dark and quiet and conducive to rest. Stayed elsewhere in Kville for more money. Will be back to BW. Will try exercise room and pool next trip and let u know."