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Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Property amenity
Lobby
Situated in Winston-Salem's business district, Fairfield Inn & Suites by Marriott offers a welcoming atmosphere with a free breakfast buffet and attentive staff. Guests can enjoy the outdoor pool, use in-room WiFi, or maintain their fitness routine at the on-site gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
The current price is AED 404
AED 457 total
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed - double
Separate bedroom
Premium bedding
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Shower/tub combination
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed - double
Heating
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Private bathroom
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Sofa bed
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
1680 Westbrook Plaza Dr, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 5 min walk - 0.4 km
  • Novant Health Forsyth Medical Center - 20 min walk - 1.7 km
  • Wake Forest University Baptist Medical Center - 5 min drive - 5.7 km
  • Benton Convention Center - 7 min drive - 8.1 km
  • Wake Forest University - 12 min drive - 10.3 km

Getting around

  • High Point Station - 26 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪The Cookie House - ‬11 min walk
  • ‪Olive Garden - ‬7 min walk

About this property

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall

Hotel near Hanes Mall
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, 1 meeting room, and a front-desk safe
  • A 24-hour front desk, an elevator, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 127 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Lobby

Springhill Suites by Marriott Winston-Salem Hanes Mall

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
The price is AED 393
AED 444 total
includes taxes & fees
9 Nov - 10 Nov
Springhill Suites by Marriott Winston-Salem Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to May 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hanes Hotel Winston-Salem Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall Hotel
Fairfield Inn Marriott Winston-Salem Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Inn Marriott Hanes Mall Hotel
Fairfield Inn Marriott Hanes Mall
Fairfield Inn Suites by Marriott Winston Salem Hanes Mall
Fairfield Marriott Hanes Mall

Frequently asked questions

Does Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from September 22 to May 17.

How much does it cost to stay at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

As of 31 October 2025, prices found for a 1-night stay for 2 adults at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall on 9 November 2025 start from $124.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Self parking is available for a fee.

What time is check-in at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall?

Check-out is at noon.

Where is Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall located?

Situated in the business district, this hotel is within 2 mi (3 km) of Hanes Mall, Novant Health Medical Park Hospital, and Novant Health Forsyth Medical Center. Wilkes Regional and Bowlero Winston-Salem are also within 3 mi (5 km).

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Reviews

Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 418 out of 654 reviews
Rating 8 - Good. 162 out of 654 reviews
Rating 6 - Okay. 47 out of 654 reviews
Rating 4 - Poor. 19 out of 654 reviews
Rating 2 - Terrible. 8 out of 654 reviews

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Amenities, property conditions & facilities
Staff was friendly- especially Jeanette in the dining room! Beds are super comfy with lots of pillow options. Bathrooms are well appointed and clean.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Excellent experience! Staff was wonderful! Excellent service!
Stayed 5 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really comfortable and relaxing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kaitlin

Liked: Amenities
Breakfast was good. Breakfast attendant was great and helpful with our 9 month old. Pool and pool area were clean and barely used!
Stayed 4 nights in Jul 2025

4/10 Poor

Kelly

Liked: Staff & service, amenities
Disliked: Cleanliness
Good value, kind reception staff. Room condition was disappointing. Broken / torn desk chair, stained carpet, and then there is The Hair on the towel. Yes, that one. Gross. Basic breakfast, no gluten free bread options. One restaurant next door but otherwise unwalkable for anything else.
Stayed 3 nights in Aug 2025

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by the mall so there's not shortage of shopping and dining options.
Stayed 1 night in Dec 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff.
Stayed 1 night in Jan 2023

10/10 Excellent

George K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a clean and nice place, wonderful staff, great location,wonderful experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service
Well kept and managed, staff is very friendly and accommodating.
Stayed 3 nights in May 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities

New mattress please

Mattress on bed was uncomfortable and I had to sleep sideways in the bed. There were 2 large divots where others had slept and the mattress was not comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern, and comfortable beds. Friendly staff, decent breakfast included. A very good value.
Stayed 1 night in Aug 2024

8/10 Good

Cathy

The staff was friendly and helpful. Breakfast options were nice. The bathroom could use an update.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! Friendly reception. Fantastic breakfast buffet. Quiet and clean rooms.
Stayed 2 nights in May 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean lobby and rooms. Nice clean bathrooms and shower
Stayed 1 night in Jan 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. The lobby was pretty. The breakfast was pretty good. The staff was amazing.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. This is the second time we have stayed there and we will definitely stay again. The hotel and rooms are super clean. The beds are super comfortable. The hot cocoa bar all day is a fun treat! The included breakfast in the morning was perfect! All of the hotel staff are warm and friendly. I would definitely recommend staying!
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Excellent service
Stayed 4 nights in Jun 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely nice. The lady overseeing the breakfast made sure the area waa clean and she disinfected everthing several times.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe
Stayed 1 night in Jan 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Good 👍
Stayed 4 nights in Jun 2022

2/10 Terrible

Nettie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room I laid the extra 27 dollars for was not even a room that was offered at that hotel. They had no other rooms available so I had to either cancel or find another room With the rest of the city booked up.
Stayed 1 night in Apr 2024

6/10 Okay

Danilo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I have to rate this hotel as AVERAGE, but not in a BAD way. Because it is close to a major shopping mall, there are hotels all over the place, and at any price, one has they say "the pick of the litter". I chose it because it is a Marriott's and that's a GOOD thing. The breakfast was NOT. Hotels need to up their game on this or get rid of it completely. Turkey sausage, scrambled eggs and waffles are so yesterday. Every hotel has these and it's really getting old. Fast.
Stayed 1 night in Nov 2023

6/10 Okay

Carol

Liked: Staff & service

Disappointment

Sheets and pillowcases were scratchy making me itchy. Also, smelled like bleach. Bathroom lights were dark. Extensive work on front of hotel with only one single door for entrance and exit. Limited parking available.
Stayed 1 night in Aug 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Overall, the hotel was nice and the staff was super friendly! I didn’t notice a note that it was under renovations when I booked it. My family was happy it had a Fitness Room, but, it was closed and being renovated so we packed workout clothes for nothing. The water to our room was shut off 1 morning while my son was in the shower because of the renovations on another floor. He had to wait 30 minutes for the water to come back on - which was super inconvenient and affected our schedule for the day. You could also hear the renovation work from the other floors during the day so that was a bit noisy. I also didn’t know that rooms were only cleaned every other day at this property so I spent a lot of time getting fresh towels, tissue boxes and toilet paper from the front desk:(. Would I stay there again? Only once the renovations are done.
Stayed 5 nights in Dec 2024