"The hotel is very clean and ideally located, with shops nearby and an adventure centre with cinema and other entertainment facilities just across the road. We booked a family room and it was great, very spacious and clean. I requested a cot for my baby and it was in the room when we got there. The swimming pool and other facilities were wonderful, and we all enjoyed it. The bar/restaurant was great too and they were showing the World Cup final on the big screen which was brilliant for my husband and 10 year old who are football mad. The staff were lovely, talked us through the self check in and out. They also assisted very promptly when we realised our shower had no bodywash, just shampoo and handwash. There were a lot of positives and we’d definitely book again. The only things that let us down a bit was that the room was at the far end of the corridor so there was a lot of walking to get to it. It seems the closest exit was blocked off for some maintenance work, which we aren’t holding against them as it is temporary. It was very warm in the night and there was no where to get water, which for me as a breastfeeding mum was disappointing. I tried to message the team on the designated platform, I even went down to reception in the early hours to try and get some water but to no avail. I assumed there’d be a water dispenser or a vending machine at least. Otherwise a good stay, seems they are fixing a few things in the hotel which is promising. I would highly recommend"
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