Find Historic Hotels in Woking

"Overall the hotel, staff, wifi was fine."

"The room was very nice. Loved the shower which also had a hand shower attachment. The cleaning staff were really nice and complimentary snacks were added to the room each day along with bottled water. Our room was on the back and very quiet. We did have to keep our window open to maintain a comfortable temperature. We went to the bar twice and had drinks and snacks. The bartender was lovely and helped us choose drinks. Free chips & nuts were refilled as well. "

"Yes and no"

"Hospitality was very good but we were disappointed to find that a service charge was added to all purchases at the bar that we were not told about. We only realised this when reviewing the receipt. Service charges should be at the customers discretion. There was also a £50 deposit that was asked for on arrival but not clearly explained!! This was taken on my bank card (which worried me for the duration of my stay, as I had paid up front and never use room service or charge to my room) and when I asked for the payment to be reversed, as I checked out, and a receipt for the negative payment I was told this was not possible. I was very disappointed that we are not trusted. Now if I had been asked for a credit to authorise any charges, If added, this would have been fine but to take a £50 deposit, with no explanation, is not on. Very disappointed. Spoilt my stay. 😟"

"Make sure electrical outlets are working. "

"Excellent breakfast, room spacious and clean. Perfect location for major attractions."

"Good English breakfast, friendly and helpful staff, and convenient location."

"It was very convenient being next to Heathrow. Staff were great. "

"No cot despite paying for one. Didn’t answer the phone when phoning from the room. Very frustrating with a baby being put to sleep on an evening after checking in. "