6/10 مقبول
Tricia
2025 يوليو 31
عناصر نالت الإعجاب: النظافة
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة
There has been a fairly recent renovation and the room overall was nice, but there were no towel racks to hang towels up on. Pull out bed was dirty and uncomfortable. The filth underneath the pullout on floor was nasty.
When we checked in, we did not have the option of choosing a room. This was the same problem online when booked through Expedia. Was informed *at check in* that IF we had called 24 hours in advance, they could’ve accommodated a room request for something other than the ground floor, where they put us despite vacancies on higher floors. This should be made apparent on their website AND Expedia.
Beach VERY crowded on Saturday but other days ok.
Oceanic restaurant is right next door. Food was excellent but service was terrible. Took 40 minutes to get just our drinks!
Despite all the issues, I’d go back but call ahead to request room. Hopefully if manager sees this, they will do some deep cleaning and install towel bars. And be more transparent on website about room requests.
Tricia
أقام 4 ليالٍ في شهر يوليو عام 2025
