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Hyatt Regency Wuxi

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Luxury
5.0 star property
8.8

Excellent

Serene escape near vibrant Wuxi attractions

Elegantly designed near Wuxi's vibrant attractions, this hotel offers a serene escape with modern architecture and lush surroundings. Indulge in spa services, savor international cuisine at four on-site restaurants, and unwind in the indoor pool or 24-hour gym.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Exterior
Pan Pacific Suzhou
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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 523 reviews
The price is AED 225
AED 263 total
includes taxes & fees
24 May - 25 May
Pan Pacific Suzhou
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 250.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Hyatt Regency Wuxi have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt Regency Wuxi pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Regency Wuxi?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Wuxi?

Check-out is at noon.

Does Hyatt Regency Wuxi provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hyatt Regency Wuxi located?

Located in Liangxi District, this luxury hotel is within 1 mi (2 km) of Nanchan Temple Antique Market, Wuxi Parkson, and Wuxi Grand Orient Department Store.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 78 out of 130 reviews
Rating 8 - Good. 34 out of 130 reviews
Rating 6 - Okay. 8 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 6 out of 130 reviews

Reviews

Verified

10/10 Excellent

Girolamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been already there, great location, spacious rooms, amazing view from the top floor, kind people.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

jiaming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and convenience parking
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

HAOTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

YONG WOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime go to Wuxi, I always stay at this hotel. First of all , it is grate advantage to be able to enjoy the same quality as Hyatt hotels in other place at a low price.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are very nice and clean. The hotel is very quiet and clean staff is very friendly and attentive. Restaurant are not as good as they should be. Other than that the hotel is very to stay at
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

YONG WOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time go to Wuxi I use this great hotel. Good and kind service~
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Our research m was too hot but they make bed us to a different room which was fine. Service was good. Breakfast was good.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a very good place to stay.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good. Definitely stay here next time in Wuxi.
Stayed 1 night in Apr 2024
Verified

8/10 Good

LIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend breakfast can be very busy and sometime you have to waiting for a seat.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap price but good Quality
Stayed 3 nights in May 2023
Verified

8/10 Good

Dingyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about this hotel except that one can not adjust the room temperature.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new and quality hotel and it will improve fast.

The restaurant staff was not properly trained. My dons packet was spoiled due to fish gravy careless over it. Other than that, it is a great stay.
Verified

4/10 Poor

ji yeong

Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy. I am not sure if it was kareoke or the bar but piano and music sounds super loud every night until midnight or past midnight. I stayed in floor 45.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jin Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 좋았음 매번 가는 곳임
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yong Woon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깔끔합니다. 서비스도 좋구요. 다만 하야트답게 내부 시설은 좀 비쌉니다
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

YISEUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 너무 맛있었어요 직원들도 친절하고 호텔에 있는 다른 식당들도 너무 좋았어오
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

poor guest service

The room and facility is good. But the guest service is quite poor, especially front desk staff. In fact, my deposit is not refunded yet although I checked out 3 days ago Oct.5.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very comfortable and clean.
Stayed 2 nights in Feb 2021
Verified

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities

WAY TOO HOT

Could barely breath! The air con was set at 25 and with the windows being totally sealed it was difficult to sleep at night. they provided a separate fan but for a supposed 5 star hotel seems ridiculous you cant control the heat to suit your own needs
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

xue

Disliked: Staff & service, property conditions & facilities, room comfort
Checking in was very low efficiency and the room soundproof was very very bad so that we were always waken up by next door. it takes very long to get deposit back although they promised they would return it to me right away but I haven’t received it after 1 working day I left.
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The service is impeccable

I had a very pleasant stay at Hyatt Regency Wuxi. It is in the center of Wuxi close to most places of interest to us. The service is impeccable. All the staff we met were informative, helpful and courteous.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Ubaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wuxi skyline

Ottima la posizione è veramente interessante la vista, poiché l’hotel si sviluppa da 43º piani puoi. Molto buoni servizi!
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

현진

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 호텔

광장히 현대적인 호텔
Stayed 2 nights in Oct 2019