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"Hospitality was TOP NOTCH! Food was amazing, the view from our room was beautiful and the room was stunning. Will come back to this resort again for sure and check out Hyatt in other locations because we are so ecstatic about the experience! "

"Rui Palace was one the best all inclusive resorts that I have stayed at in Playa Del Carmen. The resort is located in a gated residential neighborhood. The grounds and property are immaculate. The pools were easily accessible and the beach was in close proximity. There are plenty of dining options. Our room was cleaned daily and to our surprise we received a towel animal each day also. We took a trip to celebrate my birthday. The evening of my actual birthday, our room was decorated with balloons, birthday towel people and a cake. All compliments of the hotel. Rui Palace deserves a 10/10 for both resort and staff. "

"Clean, nice, beautiful paradise!"

"We had an amazing stay at Grand Palladium Kantenah Family Selection. Everything was excellent, from the staff to the amenities. The beach was absolutely beautiful, and the staff were incredibly friendly, welcoming, and always helpful. The food was outstanding with plenty of great options for the whole family. We’ve been to Riviera Maya 6 times and stayed at different resorts, and this was by far our favorite. It’s truly family-oriented and made for a relaxing, memorable vacation."

"The resort is a paradise! The staff are friendly and helpful. "

"The room was spotless and the staff were very friendly. We had access to everything we needed. The specialty restaurants were fantastic,servers were nice and friendly.The food was delicious and we will return as soon as we can."

"Very clean"

"The beach view from our room was unobstructed. The service was top of the line. The meals, snacks, and drinks were simply delicious. We were not aware of this resort, since we had not been to Playa del Carmen however, our nephew (one of your employees) Luis Angel Guzman Lopez, was your best advocate and convinced us to visit and stay at Devossion. We will definetely go back."

"This was great"