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Estuvo excelente todo

Stellar room and property, very functional gym, good breakfast buffet selection - highly recommend for business traveler

Fantastic breakfast, top notch local food options. We all love it, will come back.

Very clean , quite , and comfortable ..staff very friendly.

Great location with plenty of shopping and dining options nearby. The staff were very friendly, helpful, and responsive, and they resolved any issues quickly. The hotel also offers a good variety of quality food options. The facilities are clean, and our room had a wonderful view of the city. There are a few areas that could be improved. The property is somewhat dated, so more frequent inspections and proactive maintenance would help identify and resolve issues before guests encounter them....

This hotel sets the bar for guest service. Before arriving I requested a taxi to pick me up at the airport, and was met outside the baggage claim. As soon as I entered the hotel an employee met me in the lobby, took me straight to my room, where we completed check-in. Buffet breakfast offered numerous Chinese and Western choices (longyan, my favorite Chinese fruit, was available), all delicious. There's a driving range behind the hotel, but I had only a few days to spend in Xi'an and wanted to...

When I arrived, I was immediately met by Concierge Victor who helped me check in then escorted me to the Red Level floor. When we arrived I received excellent service from Oscar who showed me to my room. Next morning I was greeted by Michelle while eating breakfast. She ask me if I wanted eggs cooked to order & shortly later brought me perfectly cooked eggs over easy. Each morning when I arrived for breakfast, Michelle would ask me if I wanted my usual egg order...great memory. That morning...

The hotel location indicated on expedia is that of the former Hyatt hotel. This hotel is a 30 minute cab ride from there. This does not matter if you are planning organized tours, but is annoying if your goal is to explore the inner-city walls by foot.

We stayed here last year and against this year. Great location next to the subway line as we took the bullet train to Xian from Beijing. We stayed at the executive room, so we have choices of breakfast at the lounge or downstairs at the buffet, great selection of breakfast menu, indoor swimming pool was awesome, both my 10 & 8 year olds enjoyed their stay here. There's a decent hot pot place across the street from the hotel in the mall, if you don't mind people smoking at the tables around...

Hotel is convenient to shopping. Have great service and amenities but it's a few blocks away from a classy location. They were selling live animals for food next door to property.

We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay. One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service. The staff were professional, attentive, and genuinely welcoming. We were...

The hotel was good but the food was terrible. Breakfast was fine but the dinner and the drinks were horrendous. The service during dinner also left a lot to be desired.

Excellent service.

The room and breakfast were great. The internet was somewhat slow at peak time. Better use the blue cable instead of the wireless. This eliminates the frequent need to reconnect.

Absolutely lovely hotel with amazingly helpful staff. Very, VERY highly recommend this hotel