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"Nice hotel "

"Very comfortable and excellent services. Room space very big. Very nice, yummy dinner buffet. Various selections of breakfast. "

"Room is spacious and comfortable and there is a surprise me , a skywalk in the living room with a beautiful lake view "

"booked pan pac suzhou to celebrate my boyfriends birthday. the staff prepared a whole cake with candles, disposable plates, and a birthday crown for us enjoy. the entire hotel summarises the suzhou experience you will have. even if you are unable to make it to the popular touristy spots, you have a pagoda and secret garden exclusive for hotel guests right at your door. the location will take you slightly longer to reach the main area of suzhou due to the traffic. however, if you are looking for quiet sanctuary with everything you need, then this is is the hotel for you. the hospitality is excellent and pan pac suzhou looks like a museum by itself. they have a very detailed map to help tourists plan their trip around suzhou as well. little downside: the walls of the hotel room is thin (as is most hotels in china). but that shouldn't deter you from booking at all. you will not regret staying here! "

"Room was excellent quality, spacious and clean, super equipped. Very dark blackout curtains so I slept through.. "

"Amazing property with professional staff and buffet breakfasts were tasty with great variety of selections. Will definitely book it again in the future! "

"Clean Room, Nice service "

"The location is good. Breakfasts are excellent."

"The service is not great, you have to ask them for the right things you need."