"The property was very nice and well taken care of. We enjoyed our stay and our concierge was very attentive and helpful. The check in and restaurant reservation process could be improved, but overall we had a great time and an excellent trip."
"The property was very nice and well taken care of. We enjoyed our stay and our concierge was very attentive and helpful. The check in and restaurant reservation process could be improved, but overall we had a great time and an excellent trip."
"The staff was extremely friendly, attentive and very accommodating. 10/10 would recommend and will probably return or check out one of their other resorts."
"The staff was extremely friendly, attentive and very accommodating. 10/10 would recommend and will probably return or check out one of their other resorts."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
we been in barcelo caribe, property - great, food- great, service great! also we were visiting other properties, like beach and tropical.. same here but choice of food better in caribe!
we been in barcelo caribe, property - great, food- great, service great! also we were visiting other properties, like beach and tropical.. same here but choice of food better in caribe!
Oleg
Reviewed September 1, 2023Reviewed September 1, 2023
The TRS Yucatan was part of a larger group of related hotels on a very large beautiful beach and jungle property. The butlers at our villa, especially Emilio, were very welcoming and helpful as we oriented ourselves to the many facets of the resort. The transportation cart service was quick and the drivers very friendly.....though by following the seaside/beach everything was also very walkable. Food was excellent....green juice at Helios was my favorite!
The TRS Yucatan was part of a larger group of related hotels on a very large beautiful beach and jungle property. The butlers at our villa, especially Emilio, were very welcoming and helpful as we oriented ourselves to the many facets of the resort. The transportation cart service was quick and the drivers very friendly.....though by following the seaside/beach everything was also very walkable. Food was excellent....green juice at Helios was my favorite!
First and foremost: The food and drinks were phenomenal. Everything that we were served all week was exceptional. Drinks were never watered down, food didn’t taste cheap or frozen.
Make sure you take advantage of your private host. You communicate via text on WhatsApp, and they will facilitate everything for you from dinner reservations, booking taxis into town, decorating the room for a birthday, etc. We had Ricardo and he was so easy to work with. In a matter of minutes any request I asked...
First and foremost: The food and drinks were phenomenal. Everything that we were served all week was exceptional. Drinks were never watered down, food didn’t taste cheap or frozen.
Make sure you take advantage of your private host. You communicate via text on WhatsApp, and they will facilitate everything for you from dinner reservations, booking taxis into town, decorating the room for a birthday, etc. We had Ricardo and he was so easy to work with. In a matter of minutes any request I asked...
Christopher
Reviewed February 20, 2022Reviewed February 20, 2022
Loved the resort and the new inclusive packages. We did have some hiccups with our doors but overall the stay was wonderful. Plan your flights knowing you have at least an hour and 15min ride between hotel and the airport. As check the free shareda shuttle and try to get an estimate on the pickup times to help plan your flights as well
Loved the resort and the new inclusive packages. We did have some hiccups with our doors but overall the stay was wonderful. Plan your flights knowing you have at least an hour and 15min ride between hotel and the airport. As check the free shareda shuttle and try to get an estimate on the pickup times to help plan your flights as well
Very professional staff , I will definitely come back .
Everyone welcomes you with smile . If u looking for all inclusive , you won’t be satisfied no all inclusive options . You have to pay for everything u do there my room had breakfast included . Jet ski was avg 67usd for 30 mins
I had to pay 22 usd daily service charges . They have four resturant food quality is 5 to 7 stars . Avg launch or dinner per two adults and kid like 150 usd to 250 usd . Over all I am happy with my visit .
Very professional staff , I will definitely come back .
Everyone welcomes you with smile . If u looking for all inclusive , you won’t be satisfied no all inclusive options . You have to pay for everything u do there my room had breakfast included . Jet ski was avg 67usd for 30 mins
I had to pay 22 usd daily service charges . They have four resturant food quality is 5 to 7 stars . Avg launch or dinner per two adults and kid like 150 usd to 250 usd . Over all I am happy with my visit .
Ahmed
Reviewed October 16, 2023Reviewed October 16, 2023
We stayed for 5 days for our honeymoon and everything was absolutely wonderful. We had complimentary room service which was wonderful but the buffets and a la cartes were amazing as well. Everything was very flavorful, and the options were endless. Our room was huge with a king bed and jacuzzi tub on our balcony. The maids made us towel animals each day, and consistently stocked our mini fridge. The beach did have a lot of seaweed the first day we were there but it was cleaned up the next day...
We stayed for 5 days for our honeymoon and everything was absolutely wonderful. We had complimentary room service which was wonderful but the buffets and a la cartes were amazing as well. Everything was very flavorful, and the options were endless. Our room was huge with a king bed and jacuzzi tub on our balcony. The maids made us towel animals each day, and consistently stocked our mini fridge. The beach did have a lot of seaweed the first day we were there but it was cleaned up the next day...
We had a lot of fun.
positives
===============
-Friendly staff
-nice evening entertainment
-free room service, the room's fridge is free inc the alcohol
-8 different restaurants/buffets to choose from (servers were great)
-free red wine at every meal
-The quality of the food is good. I wish I could just eat 12 hours a day!
-beach is only a 3-5 minute walk
-The beach had lots of chairs, etc.
-cool little animals running around (lots of different kinds)
-the beach water is not so...
We had a lot of fun.
positives
===============
-Friendly staff
-nice evening entertainment
-free room service, the room's fridge is free inc the alcohol
-8 different restaurants/buffets to choose from (servers were great)
-free red wine at every meal
-The quality of the food is good. I wish I could just eat 12 hours a day!
-beach is only a 3-5 minute walk
-The beach had lots of chairs, etc.
-cool little animals running around (lots of different kinds)
-the beach water is not so...
Ryan
Reviewed December 6, 2016Reviewed December 6, 2016
My husband and I came to Akumal Bay for our honeymoon and we absolutely loved our stay! The service was fantastic and the staff were so friendly and helpful. We would absolutely come here again and plan to do so in the future. I highly recommend having a photo shoot done with their on site photographer Conrado who is amazing at what he does and I am SO GLAD we got these pictures to commemorate our special time here.
My husband and I came to Akumal Bay for our honeymoon and we absolutely loved our stay! The service was fantastic and the staff were so friendly and helpful. We would absolutely come here again and plan to do so in the future. I highly recommend having a photo shoot done with their on site photographer Conrado who is amazing at what he does and I am SO GLAD we got these pictures to commemorate our special time here.
Cristina
Reviewed January 17, 2023Reviewed January 17, 2023
Iberostar Waves is my favorite resort on the island. I have stayed there 5 separate times. I’ve been scuba diving in Cozumel for 25 years and have stayed at many of the other resorts on island. Iberostar exceeds them all in my opinion.
Iberostar Waves is my favorite resort on the island. I have stayed there 5 separate times. I’ve been scuba diving in Cozumel for 25 years and have stayed at many of the other resorts on island. Iberostar exceeds them all in my opinion.
Our stay was excellent! There’re many restaurant options and fortunately all were available despite COVID restrictions. The kids had a blast in the water park. Beach was private and free of seaweed. Drinks and food unlimited! My kids were frecuente visitors of the coffe shop. Since we visited ruing Christmas time, there were different shows ongoing that we all enjoyed. I definitely recommend stayin at the HR Hotel.
Our stay was excellent! There’re many restaurant options and fortunately all were available despite COVID restrictions. The kids had a blast in the water park. Beach was private and free of seaweed. Drinks and food unlimited! My kids were frecuente visitors of the coffe shop. Since we visited ruing Christmas time, there were different shows ongoing that we all enjoyed. I definitely recommend stayin at the HR Hotel.
Maria
Reviewed October 27, 2022Reviewed October 27, 2022
The hotel is safe and secure. The service was excellent. I want to give a special shout-out to Eleazar & Cheleo in the buffet restaurant, they went far and beyond to make us feel special. 10 out 10 stars all around.
The hotel is safe and secure. The service was excellent. I want to give a special shout-out to Eleazar & Cheleo in the buffet restaurant, they went far and beyond to make us feel special. 10 out 10 stars all around.
Technically this wasn't a vacation, it was our honeymoon. I found this place on some Google list of top 10 most romantic honeymoon spots and it did not dissapoint. The grounds are beautiful. The staffs mission in life is to make sure you are happy and have everything you need. And it's not just for tips either, it's genuine. Whether you want to do nothing or everything, you will be pleased. We just got back and are already planning a return trip. The rooms are VERY private, no noise from other...
Technically this wasn't a vacation, it was our honeymoon. I found this place on some Google list of top 10 most romantic honeymoon spots and it did not dissapoint. The grounds are beautiful. The staffs mission in life is to make sure you are happy and have everything you need. And it's not just for tips either, it's genuine. Whether you want to do nothing or everything, you will be pleased. We just got back and are already planning a return trip. The rooms are VERY private, no noise from other...
Wes
Reviewed September 25, 2016Reviewed September 25, 2016
Lovely resort! Visited for a week in Jan. with our kids (21, 19, 15) and enjoyed our stay. We did two rooms to better accommodate and give space and that worked well for us. We did junior suites. One room the air conditioning was plenty cold and comfortable and the other was a bit warm and humid feeling but still fine for sleeping in and that's all we did in the rooms. We probably could have asked for maintenance but didn't feel it was that necessary. Rooms were clean and in great condition....
Lovely resort! Visited for a week in Jan. with our kids (21, 19, 15) and enjoyed our stay. We did two rooms to better accommodate and give space and that worked well for us. We did junior suites. One room the air conditioning was plenty cold and comfortable and the other was a bit warm and humid feeling but still fine for sleeping in and that's all we did in the rooms. We probably could have asked for maintenance but didn't feel it was that necessary. Rooms were clean and in great condition....
Peter
Reviewed January 12, 2025Reviewed January 12, 2025
Loved this hotel, would definitely recommend and stay again!
The staff was great, the breakfast was very good, the rooms were clean and the rooftop area was a perfect hangout spot. Yes, the pool tiles need to be redone but that doesn’t effect the relaxing time we had there. The location is central to downtown but the rooms are silent inside. Loved our 3 nights here!
Loved this hotel, would definitely recommend and stay again!
The staff was great, the breakfast was very good, the rooms were clean and the rooftop area was a perfect hangout spot. Yes, the pool tiles need to be redone but that doesn’t effect the relaxing time we had there. The location is central to downtown but the rooms are silent inside. Loved our 3 nights here!
Dion
Reviewed February 17, 2023Reviewed February 17, 2023
This was our third time staying at this resort. We were there 9 days. The resort grounds, pools, beach, common gathering areas are kept immaculate. Most workers are friendly, helpful, and knowledgeable. The food at the ala carte restaurants, the beach club breakfasts, pacos tacos, piaza pizza are very tasty and fulfilling. The main buffet is okay for breakfast, but hit or miss at dinner. Depending on stay length, you are allotted a certain number of ala carte restaurant reservations. In our...
This was our third time staying at this resort. We were there 9 days. The resort grounds, pools, beach, common gathering areas are kept immaculate. Most workers are friendly, helpful, and knowledgeable. The food at the ala carte restaurants, the beach club breakfasts, pacos tacos, piaza pizza are very tasty and fulfilling. The main buffet is okay for breakfast, but hit or miss at dinner. Depending on stay length, you are allotted a certain number of ala carte restaurant reservations. In our...
Renae Yvette
Reviewed February 29, 2024Reviewed February 29, 2024
Hyatt recently rebranded this property in December of 2024, so those returning to PDC might remember this as the Thompson.
If you reserve the downtown location, it is literally in the middle of everything. The beach house is about 2 blocks away. Regardless of which property you reserve, you have access to both. The beach house is right on the beach. Both locations have pools and restaurants. The downtown location is adults only.
The pool at the downtown location is stunning. It's an infinity...
Hyatt recently rebranded this property in December of 2024, so those returning to PDC might remember this as the Thompson.
If you reserve the downtown location, it is literally in the middle of everything. The beach house is about 2 blocks away. Regardless of which property you reserve, you have access to both. The beach house is right on the beach. Both locations have pools and restaurants. The downtown location is adults only.
The pool at the downtown location is stunning. It's an infinity...